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Citin Hotel Langkawi

3.0 of 5
No. 3, Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
Hotel amenities
Citin Hotel Langkawi
Ranked #32 of 95 hotels in Langkawi
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183 reviews from our community

Traveller rating
    26
    67
    52
    18
    20
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Families
38
 
Couples
59
 
Solo
24
 
Business
10
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 June 2013

dont know where to start , the dirty tiny room , the smelly lobby , the Aircon with a noise like a truck engine !! or maybe with the stained linen ! the only positive thing which make u feel like you are in a hotel is the reception staff, Ms. Moon , she is one of the best receptionist... More

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Hyderabad, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 June 2013

We stayed here for 3 days and the reception area of the hotel was stinking so badly that we could not even wait there...the rooms are so small that 2 persons can hardly stand...one of hotel staff was friendly and that was the only positive aspect for this hotel...I would never recommend anyone to stay here...the hotel is in kuah... More

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Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review
3 June 2013

Dear Chandan21, Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. We have learnt of the problems you encountered during your stay that was not satisfactory which you have most rightly highlighted to us. The smell at lobby and stinking is actually due to some maintenance and piping work was done at... More

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KL
Top Contributor
76 reviews 76 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 1 June 2013

this has been a really unbearable horrifying experience staying at Citin,we happen to end up here cos the hotel was advertised on Air asiaweb site,and we made a blunder checking in this place... ..we were given room 316 and 202...the corridors were dusty there's a dusty metal rack on the second floor..third floor carpet is strewn with rubbish and dirty...the... More

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See 5 more reviews by gita73 for Langkawi
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review
3 June 2013

Dear gita73 Warm Greeting! Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. We have learnt of the problems you encountered during your stay that was not satisfactory which you have most rightly highlighted to us. We have addressed the room and the corridors cleanliness issue with the department concerned and we... More

Chennai (Madras), India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 30 May 2013

I stayed in citin for three days and I must say the experience was very good. Their staff are extremely polite always willing to help you. In addition to that they have good knowledge about langkawi and have tie ups with tour operators which means they pickup and drop you at the hotel doorstep. The only drawback is it is... More

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Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review
3 June 2013

Dear Harish_raj_20 Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to... More

1 review
3 of 5 stars Reviewed 29 May 2013

The room cleaner so lazy, and the hotel water pressure so low... Difficult for us to take bath. For breakfast not too much choice, By the way we like the nasi goreng really delicious. The hotel location is near to the food stalls, shops, and also short distance drive to the kuah city.

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Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review
31 May 2013

Dear Vivian N Warm Greeting! Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. I deeply regret the distressing experience during your stay and certainly apologize without any hesitation for not meeting your expectations. Please be assured that this is not a true and intended reflection of our normal standards. Kindly note... More

Ampang, Malaysia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 21 May 2013

With much doubts, I called a week before my check-in and informed them to not to get room at 1st floor and ensure the room is clean. When we arrived at night, we got room at 2 floor and it was twin bedded room. As they have no any other room available, without argument we just accept the room and... More

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Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review
31 May 2013

Dear dropdrops Warm Greeting! Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience. Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of the... More

Calcutta, West Bengal, India
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

Hotel Citin is strategically positioned in Kuah town from where most of the sight seeing spots are in short drivable distance. The facilities of the hotel are excellent. The rooms are clean, small but cozy. Didn't get the opportunity to enjoy their breakfast buffet though. The staff is extremely friendly and helpful in booking a cab for the next day's... More

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Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review
14 May 2013

Dear Bismuth88, Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 9 May 2013

Had been to their hotel recently. All staffs at counter are very friendly! They have gave us some details for tour bookings & food hunting & shopping. We were able to walk around with the map of Langkawi which also include Citin Hotel in e details. Their Beds & Toilet are very clean & simple. Breaksfast buffet is very good... More

Was this review helpful? Yes 1
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review
14 May 2013

Dear PrisLeong Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from... More

Hong Kong, China
1 review
3 of 5 stars Reviewed 3 April 2013

Let's get to the bottom line, something to improve on: 1. The water pressure in the bathroom was barely tolerable. Do not expect a refreshing shower but a 30-minute washing chores with the first 10 minutes rinsing your body and another 20 minutes washing the soap away with a little stream of water slowly running out of the shower head.... More

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Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review
11 April 2013

Dear edelweiss1234 Warm greeting from Citin Hotel Langkawi. Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We have learnt of the problems you encountered during your stay that was not satisfactory which you have most rightly highlighted to us. Kindly note that this... More

Penang
1 review
4 of 5 stars Reviewed 31 March 2013

Overall, we are satisfied with the cleanliness of the room and the setup of our room. The location of the hotel is just at middle of the Kuah town, which is quite convenient as long as you rent a car. It is quite near to the jetty, and not far from the airport. The hotel staffs are very friendly and... More

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Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review
4 April 2013

Dear MaverickCK Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Kuah town(8)
  • Main road(5)
  • Very nice(4)

Additional Information about Citin Hotel Langkawi

Address: No. 3, Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Restaurant
Hotel Style:
Ranked #32 of 95 hotels in Langkawi
Price range (per night): S$35 - 68
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the town of Kuah, the newly renovated Citin Langkawi hotel offers clean and comfortable accommodation at a reasonable price. All rooms are equipped with air-conditioning and feature an en-suite bathroom. Additional facilities include 24-hour reception & security, laundry service and a breakfast room. Internet service is available in the lobby. It is a mere 5 minutes walk to duty free shopping, a short walk to the local jetty. A 20 minute drive away is the well-known beach of Cenang and just 30 minutes from the hotel is Langkawi International Airport. ... more   less 
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Citin Hotel Langkawi
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