We felt abused, Unconfortable, old room dirty, horible bed, old doggy infrastructures.
The breakfast was also not to be trusted..
Felt like in ex ussr 3* hotel...
And we payed a lot considering local value..
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Jeffrey Goh General Manager, The Frangipani Langkawi Resort & Spa replies:
Many sincere thanks for your valuable comments and we appreciate them as they will guide us to offer better service to our guests which we will do our best to improve our resort.
Currently we are in the midst of upgrading our resort and improving our menu to cater...
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