After I booked the superior deluxe room for one night stay sometimes early in July, then only the above question came to my mind after saw the picture of your entrance. There is only staircase right? The person who I will bring along with me is a disable person using a wheelchair. I just spoke to one your staffs Cik...
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Having read a lot of favorable reviews about Impiana; I decided to book the "father's day special promotion"package for my children's coming mid term holiday. I was not able to call through for a few times until on the last try someone did finally picked up the phone. I asked for the dates that I wanted to book ; however...
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I live in KL, and have been wanting to take my folks (in their later 70's) along on a short holiday, for some time now. So decided on 3 nights in Cherating, a less than 4 hour drive away.
As you have probably noticed, hardly any resport/hotel in this area has mainly good reviews - they are mostly mixed. So...
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We, especially the kids, enjoyed our stay so much at Impiana Cherating albeit the short stay we had. The kids felt so much at home - matured gardens where they could cycle, the free form pool to dive into and the beautiful sandy beach. Our only constructive critcism is to improve the AC in the room!!! F&B service is superb,...
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I had a wonderful holiday with my fella collqs and recommend to other who planning for an holiday at Kuantan or Cherating. For sure will be back for this school holiday with my Sisters family and their childrens. Staff are cheerful.. service remarkable. Good job
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This hotel looks quite old, but do not judge the book by its cover! Some old fashioned atmosphere is certainly needed for a relaxing feel. Go for superior deluxe room, it has spacious bedroom and saparate living room. They provide complete amenities with lots of fun filled beach sports near whereelse, the beach! We had a bbq buffet near the...
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Dear Isabela_Rijeng,
Aaaaaah…the appreciation regards to our resort and what it has got to offer makes the sun shines on us again and again…Thank you Isabela!
Of course there are areas in need of improvement but that aside, and if you set your mind in having a wonderful time at the room, beach and venture the activities at the resort...
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When I told my colleagues that I had an assignment in Kemaman District of Terengganu, they suggested that I stay in a hotel in Cherating. Along the beach there are a number of hotels but I never had an opportunity to stay here before. When I made a booking in the one recommended, I was told it was fully booked....
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Dear JamesNJim,
Thank you for choosing to stay with us and the time spared to write your feedback about us.
It is refreshing to hear such lovely comments which make us strive to improve further.
Your return visit is most welcome, to enjoy, to experience and to venture whatever we have got to offer.
Thank you once again
Sunny regards!...
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Upon check in we were served with a welcome drink and cold towel. Since our room was quite far, the hotel staff kindly carried our luggage to the doorstep.
The deluxe seaview room was comfortable and nice. But the winner would have to be the wonderful beach clean and well taken care of.
Traveling with a toddler,we spent so much...
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Dear Tee_v3789,
Thank you for your recent stay at our hotel. We hope that your stay was pleasant and that our accommodations and services were acceptable to you.
Yes, the beach and our grounds cleanliness are always in our priority list, which we want to preserve and to keep it as private as possible.
You are most welcome for a...
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This hotel is fantastic. It is set right on Cherating Beach, one of the most beautiful beaches in mainland Malaysia. We had a superior delux room with sea view. The room consisted of a bedroom with four poster bed, a living room with tv, a small walk in wardrobe and a bathroom with bath and shower (in bath). Most of...
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Dear G07,
I am so glad to hear that the time spent with us was so memorable. It is always both refreshing and encouraging to receive such high commendation as we are constantly striving towards the highest possible standards.
Your positive comments are equal to our positive mindset in providing the value needed, even with challenges that we are fully...
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Impiana has a special place in my heart, it's the place my hubby (then boyfriend) & I went for our first vacation. My first visit was 10 years ago, and the property was rather new & quiet, and I had the best omelette in this 3 star hotel breakfast that has <10 items served. Few years later I visited again...
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Dear YunQi,
Thank you for a nostalgic return visit and we are glad that you have enjoyed the overall stay.
While we are looking at the concern highlighted by you, which could be rectified immediately, we hope for your continuous visits in not too distant future.
Until then, thank you once again.
Sunny regards!
Kamarudin Kassim
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