While the hotel seems to be somewhat decently maintained, we found two main problems with our stay. 1. Presence of flies at breakfast - despite the staff's best efforts to keep the food covered, flies are everywhere, even in the air-conditioned breakfast area. I can not understand where the flies keep coming from. 2. To purchase internet for your room... More

I stayed in Swiss Garden Hotel because I won a free trip there. Had I known the real story, I would not have bothered! I just read a couple of other reviews about the FLIES and housekeeping... This place is like a "Mecca for Flies." There were flies everywhere and yes, when I got in my room and saw the... More

I was there with our children for company's function and got a connecting rooms on the fourth floor. I was happy with the arrangement as the view is quite from the verandah until I saw so many flies in the room. I think the cleaners forgot to close the door and let the flies in. It really bothered my as... More

Went there during Bersih 3.0 in KL. Got a room which faces the parking lot instead the ones facing the beach, perhaps coz we checked in late around 6.30pm and the place is holding a few huge events. Located at the end of block B, the room was cozy for the four of us. Me, my dear wife, Mila (5)... More

The room was stuffy and it smells like being empty for a few days. The safe deposit locker was not usable. It was locked! Can you imagine? We are not able to open it up and put our valuable belongings. Question here: Why the housekeeping did not check the wardrobe, where the safe deposit locker is? Fortunately, we did not... More

I checked in today to a smelly-room. Despite coming as a family of 4, I was given a smoking room. Like duh? Reception should use her head, right? Found ciggarette ashes on the table and the smell of the room was so horrible. Air-cond was out of order, which made it worst. The pipe for the toilet-bowl was broken, so... More

The hotel is 40minutes from the bus terminal. The complimentary shuttle provided by the hotel to the terminal only runs at 1245noon - it's inconvenient. The room is dusty and poor maintained. Bed bug. TV and air-con were not in good condition. Food lousy towards terrible. Do not expect much from the sea view or beach front. I truly disappointed.... More

not only is the location far off the beaten track (ie. in the middle of nowhere, with the only access road filled with construction vehicles working on a nearby development), it is run down with abysmal F&B outlets to boot. although check-in time was 12noon, we arrived at around 3pm (driving around in circles looking for the place - minimal... More

You will get total relaxation in this hotel because of its location which is far from the nearest town and deep in a jungle. A drive to the nearest town will take about 40 mins. The road leading to the hotel is rather small and there's limited street lights making it longer to drive there at night. All the staff... More