On arriving at the hotel we were quickly offered a welcome fruit drink whilst the check in formalities were completed. The rooms were clean, reasonably sized and powerful aircon. I felt the carpets on some floors were scruffy. The hotel is on a busy street, I didn't notice any street noise. Across the road were a selection of local shops... More

It is hard to believe that this hotel had just went through a refurbishment just 3 years ago. It seems like they only redesigned the lobby and nothing else. The carpets are old, the toilets are old, they give you zero toilet amenities except for a small bar of soap and some liquid that you can use to clean yourself... More

I stayed here for three nights with my mother in June 2011. The hotel is really nice, I really can't fault the rooms at all. Clean, really big, good bathroom, big TV, and tea coffee etc. The staff here were also so friendly and helpful, especially the bell boy. Huge buffet breakfast included too. The location is the only downside,... More

Enjoyed a very pleasant stay over Chinese New Year. Friendly helpful staff, comfortable clean room and OK breakfast for a reasonable cost. Note: Had booked "on-line" to stay in Grand Paradise opposite but on arrival found this hotel unsatisfactory and relocated immediately to Red Rock. More

Visited relatives in Penang and stayed here for 6 nites with family. We chose this hotel due to its affordability for a longer stay. We were not given a room upgrade at all. No free meals/breakfasts, but they did knock off the additional weekend/public holiday surcharge of RM100 for New Year's Eve & New Year. We were given Room 308,... More

Reservation - Good Rooms - Good Pool - Average Dinning - Only offer non halal food at their chinese restraunt Staff - helpfull - I give RM10 to the bell boy because of his superbness job. More

The initial check in process was beyond average. When i step out of the lift of 11th floor, the area smell bad. Then to the room, it was pleasant and this did not last long until the towels provided has the smell of the ex-occupant with Body Odur. I wonder how the room service did their job. Without complaining, i... More

This business hotel is situated on a dusty road on the outskirts of central Georgetown, not really convenient for anything since you basically have to take a taxi wherever you want to go. Short distances though and taxis are cheap. Front desk were welcoming and friendly, helped us arrange a car for a trip around the island (30 MYR/hour), and... More