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Hotel Penaga

4.0 of 5
Corner of Jalan Hutton & Lebuh Clarke, Georgetown, Penang Island 10050, Malaysia
Hotel amenities
Hotel Penaga
Ranked #6 of 47 hotels in Georgetown
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163 reviews from our community

    Trip type
Traveller rating
    72
    66
    19
    4
    2
Date Rating
London, England
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 13 May 2013

This boutique property seems to have everything going for it. Its a semi restoration project with a green ethos that has produced a visually beautiful hotel. The rooms with balconies are spacious and exquisitely furnished as indeed are all the public areas. Unfortunately, the TLC that has so clearly been lavished is let down by woeful service and lacklustre standards.... More

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See 3 more reviews by pippinc for Georgetown
Zane_MNohr, Director of Sales at Hotel Penaga, responded to this review
14 May 2013

Dear Guest, Our sincere apology for the unsatisfactory service provided by our staff during your stay here at Hotel Penaga. We truly appreciate your feedback and constructive comments in order to further improved our service. I will personally look on the matters and will bring it to the table during our daily briefing. We wish to thank you again for... More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 May 2013 via mobile

We enjoyed 2 nights here in a Hutton Delux room (without balcony). Staff were friendly and the room we had was beautiful. Our room had a spa bath and it was fantastic to relax in after a busy day. The bed was very hard, though we are finding that seems to be the norm in SE Asia. We had a... More

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Kuala Lumpur, Malaysia
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 May 2013

We stayed for 2 nights here at half price from the 4th of May 2013 to the 6th of May 2013 at the corner suite. Overall, having stayed before in several boutique hotels of similar features in Malaysia, I personally feel that this hotel reflects a rustic and charming atmosphere with green building features in mind. Pros: 1. Building and... More

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See 6 more reviews by Norli85 for Georgetown
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 of 5 stars Reviewed 19 April 2013

Stayed here as part of our honeymoon tour of Malaysia. Was a beautiful hotel and decorated well. The room was spacious and the staff excellent. Be warned however that it is in the middle of a busy street and the windows are all single glazed. We didn't sleep at all on the first night and checked into another hotel on... More

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Zane_MNohr, Director of Sales at Hotel Penaga, responded to this review
21 April 2013

Dear Ijmun, We sincerely apologize for the inconvenience caused by the noisy traffic during your honeymoon. The plan to double glazed our windows is in fact an on going project, as we already did with most of the rooms at this point of time. Perhaps, you can email us your contact details so we can give you and update once... More

Grantham, United Kingdom
Top Contributor
54 reviews 54 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 11 April 2013

We stayed in this hotel march 2012. It's a really beautiful hotel and the decoration is fab The room was clean and breakfast was good we had a meal in the hotel one evening which was really nice. I loved all the stained glass in the bedrooms very colonial. The pool is a disappointment it's only small situated outside the... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 April 2013 via mobile

Beautiful windows, loved the art around the hotel and the room was nice, however the buffet was extremely average, drinks and food way over-priced and generally I thought the hotel was poor value and lacking soul. Would not stay again.

Was this review helpful? Yes 1
See 3 more reviews by speistam for Georgetown
Zane_MNohr, Director of Sales at Hotel Penaga, responded to this review
10 April 2013

Our sincere apology on your unsatisfactory breakfast experience at Hotel Penaga. Kindly note that we take our guests' comments seriously to further improve our quality of service. As for the overpriced issue is concerned, I believe that our price range is on par with any other hotels in Georgetown area (probably cheaper to compare with some). Last but not least,... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 March 2013

A charming boutique hotel with beautiful art decor and lovely Chinese antique furniture in the room. While we appreciated the antique furniture, we found the room rather small, the sofa was too small and uncomfortable and lack of space for our luggage and clothing. And the shower was also very small. Breakfast was included but nothing outstanding. Staff were friendly... More

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Zane_MNohr, Director of Sales at Hotel Penaga, responded to this review
2 April 2013

Dear Ms. Yeoh, Firstly, we would like to thank you for staying with us at Hotel Penaga. Here in Hotel Penaga, we are constantly strive to give our guests the best personalized service that we could offer. We sincerely apologize if you find the room which you have stayed during your holiday is rather small.We do however, have another 3... More

singapore
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 29 March 2013 via mobile

Last stayed here 2years ago, this time was in a suite with balcony, a little big for 2, a short walk from the lobby to a 2nd level Best if you leave your key card in the room to keep the room cool the whole day, take a spare one at the front desk place is ok breakfast as usual... More

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See 3 more reviews by tsaidavidtristan for Georgetown
Cape Town Central, South Africa
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 25 March 2013

We loved our stay here - the staff were really friendly and warm. When we left they told us to phone them anytime if we needed information or were in trouble - what great service. Our room was on the first floor and was huge. We didn’t hear any sounds at night. I loved the big bathroom with a fabulous... More

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See 4 more reviews by TerryIndygo for Georgetown
Hobart, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 March 2013

Stayed 4nights here. Hotel very noisy as we were given rooms directly opposite motorcycle Repair shop. Was relieved that they did not work sunday but then they worked extra late monday revving engines past midnight! Breakfast ok and often we were the only ones there. Preferred nasi kandar restaurant across road. Restaurant looks directly onto pool area.

Was this review helpful? Yes 1
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Additional Information about Hotel Penaga

Also Known As:
Hotel Penaga Penang/Georgetown
Address: Corner of Jalan Hutton & Lebuh Clarke, Georgetown, Penang Island 10050, Malaysia
Region: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Georgetown
#3 Luxury Hotels in Georgetown
#5 Family Hotels in Georgetown
Price range (per night): S$127 - 218
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of GeorgeTown, Penang, Malaysia, this hotel is a hotel with its own heritage charm while providing finest modern hotel expectations, is converted from a cluster of 15 pre-war terraces and shop-houses which spans along Hutton Lane, Transfer Road & Clarke Street. Within walking distance, the hotel is just a few minutes’ walk away from amazing heritage temples, pre-war heritage houses, churches,museum and variety of antique shops, restaurants & bars and not forgetting local hawker foods stalls. ... more   less 
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Hotel Penaga
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