Budget stay, yet clean and tidy room. Lovely, friendly and helpful front desk staffs. Location is convenient. For food gourmet, the famous Siam Road Char Kuey Tiow (Old Man) is on the same road. Overall is good. The only problem is limited parking.

The staff here are lovely, very friendly and accommodating but the room (windowless) were not great. We had chosen it because a) it was cheap and b) previous reviews mentioned how clean it was - that was not our experience. The pillow had hair all over it (this was changed for us) and the bed sheets were not clean (these... More

Room was clean with good window with lots of light. However, room was a little on the small side. In our opinion hotel was too far out of the heritage area. We walked to komuter an used the free shuttle bus. After one night we moved into Love Lane area. Front desk staff were very friendly and helpful.

Have booked a double room from this hotel after reading good reviews from all the reviewers in Tripadvisor. The service provided by the staffs were considered very good and I have nothing to complain about. Parking was a issue if you came back late so normally, I will hand the keys to the counter staffs and retrieve them the following... More

Been travelling for a month and this is the first review I've written, but I felt I should let people know how good this place is. The hotel is clean, comfortable and very well priced. The rooms are excellent, everything you need from a budget hotel and more. The best thing about the hotel though is the service. Mr Leow... More

i stayed one night; i chose it because of the good reviews on tripadvisor, and it was a good decision! the rooms are super clean, very new and modern. nice shower, comfortable bed, new AC and air cleaner. the staff is absolutely lovely, very helpful and kind, which in my experience is quite uncommon around this area.the only minus is... More

The hotel and room is clean and comfortable. There are few types of pillow which can be chosen based on our preferences and will be send to the room. One thing that looked quite weird was the hand basin placed outside the bathroom (inside the room) for the triple room we stayed. Location is not the main strength. As it's... More

We were very pleased with our choice of hotel for Penang. SO Hotel was extremely clean and the room was comfortable. The hotel has Japanese owners which is reflected in the room styles and service - the rooms are minimalist in decor and you get a choice of pillows for your comfort! We had a room with a queen and... More

I was impressed from kindness and availability of all the staff at SO Hotel, they are willing to reply to all your questions and give support and new personal advices about things to do, how to reach places etc. I thought to have a problem with Wifi and after 1 minute the manager come till my room with its notebook... More