Stayed here for 3 nights in early March. Very Good value. Lobby is very nice. Front desk is very friendly and even gave us wifi password before we checked in (We got to Penang very early in the morning. ) Room is clean and comfortable. Hotel is steps away from Red Garden Hawker Center, our favorite place to eat in... More

Stayed here for two nights with our 3 youngish children. On check in we were offered to upgrade our Standard rooms as that was the only way to secure interconnecting rooms. We are glad we paid the modest price and did this to a Superior room as it also gave us a king size bed in one room and a... More

We booked a superior twin room from the hotel website and were pleasantly surprised to get quite a large room with sea view on the 10th floor :) The room was clean, which is most important to us. The bed was comfortable. The lobby was huge, as some reviewers commented. The hotel is located close to one of the free... More

Stayed here three nights and found the standards high throughout my stay. The staff were very polite and helpful, the breakfast was excellent and the room was clean and well equipped. The hotel is well placed for exploring George Town with plenty of nearby bars/restaurants. I thought the room price to be very good for the quality. I would definitely... More

Second stay at Cititel hotel. Quite like the location and rooms however had concerns over 2 things this time. First, my credit card was charged by the hotel on the day of booking not the day of arriving at the hotel - difference of 3 months. Bad form! On check in, the young lady was adamant she take a copy... More

my girlfriend and i stayed here for 3 nights and were not disappointed. while the rooms are slightly dated, this can easily be overlooked. in general, the rooms are nice/clean and the staff was friendly and very helpful. compared to other hotels in penang, the prices here are quite reasonable. it is right across the street from an amazing night... More

I was staying in Penang for 3 days and picked this hotel for its location and I was not disappointed - the hotel is on Jalan POenang and on the main bus route and easy walking distance to most places on Georgetown. Convenience store across the road and trishaws at the end of ther drive way - good hotel at... More

We travelled to Penang for a short trip and stayed at the Cititel Penang for one night. Value and location is why we picked this hotel and we weren't disappointed. After travelling overnight we arrived into Penang in the morning. After a half hour and US$15 taxi ride from the airport, we entered the luxurious and well appointed lobby of... More

We took a taxi from the Penang International Airport to the hotel (about 45 minutes) using coupon system, with the cost of RM45. The check-in/out processes were smooth. Once we arrived in the afternoon, we were greeted by the staffs. They were polite and helpful. They took the effort in helping us to weigh our luggage prior heading to the... More