You are only gonna hear good things from this review because I genuinely experienced the most sincere services from the wonderful staff at Cititel penang. Honestly I have never met staffs, a porter, housekeeping staff and front counter receptionist, who would go beyond the call of duty to make guest feel good. I really liked the fact that their service...
More
We've booked through hotel online reservation website and requested for a king size bed in a standard room. However, when we arrived that late evening, we were told that non-smoking rooms with king size bed are all taken up and only one room with a king size bed is available, that is a smoking room.
Because we are travelling with...
More
Dear Guest
Selamat Sejahtera from Cititel Penang!
Thank you for taking the time to write and your kind comments are most appreciated.
If you could let me know in advance of your next visit, we will ensure that our non-smoking room with a king-sized bed will be reserved for you and your family. Kindly email me at gm@cititelpenang.com and will...
More
I chose Cititel due to it's positive reviews on TripAdvisor and based on its location in Georgetown.
Stayed in Cititel with a group of 4 friends from 9th to 12 May. I had booked 2 standard rooms but was recommended to upgrade to deluxe rooms upon checking in, which we did for an extra of RM50 per room per night...
More
Dear Guest
Warmest Greetings from across the Causeway!
I am very happy to read your positive review of our hotel services and facilities and have shared your comments about Gabriel with him with much pride.
My team and I thank you for taking the time to write and your kind comments are most appreciated. Softer pillows are available from our...
More
This hotel is a really good find, such a good price, details -:
The Good/Great points -:
Bargain price, deluxe room abt $80usd a night
Great location
Quiet rooms
Great bed & mattress
Wonderful view of the sea from the 16th floor bedroom
Friendly staff at reception & the main street cafe, esp the new Indonesian waiter
Hot water &...
More
Dear Guest
Warmest Greetings from Cititel Penang!
It is very heartening to know that you have enjoyed your recent stay at Cititel Penang and thank you for taking the time to share your experience with us.
My team and I appreciate your kind comments about our hotel facilities, location, food and service. I have advised my Housekeeper accordingly about the...
More
Stayed here for one night in May 2012. The hotel is nicely located in the center of Georgetown with lots of food options around. The concierge staff are helpful and in general it was a pleasant stay. The room was spacious enough for 2 people. The tv selection is meager but the beds are comfy. I wish they gave us...
More
Dear Guest
Selamat Sejahtera from Cititel Penang.
My team and I thank you for taking the time to write in to share the experience of your recent stay here.
I am sorry to learn of your less than pleasant experience encountered at the Health Centre, a leased outlet at the hotel. I would like to reassure you that I am...
More
I love this hotel simply due to its location in the heart of Georgetown. lots of food outlets around. the price is also fairly reasonable....but the bfast is rather average only. All in all, its a good hotel.
More
Dear Guest
Warmest Greetings from Cititel Penang! My team and I are very pleased to know that you had an enjoyable stay with us in Penang.
I am also pleased to share that since your last stay with us in July 2011, we have improved our breakfast spread selections, to many of our guests’ delight and sincerely hope that you...
More
I should say its the Best Hotel in Penang Road.Well trained Staff.I book a superior room online but didn't like the room when check in.Request for a room change.For RM30 more I agree with the room given.I was more than happy when I was given the 10 series room on the 11th floor with large room area,LCD TV, seaview on...
More
Dear Guest
Warmest Greetings from Cititel Penang!
It is a such a delight to read your comments on how much you had enjoyed your recent stay with us and that our Corner room is very much to your liking! What a great way to start my day!
Thank you very much for your postive and encouraging comments and we look...
More
I have to travel to Butterworth from time to time and stay overnight in Georgetown where we have a corporate account with the Cititel. I have reviewed this hotel before so here is my latest update.
These are short business trips so I do not need the comfort of a resort hotel and to be honest we only eat, drink,...
More
Reviewed 14 June 2011
Dear Guest
Warmest Greetings from the Island!
I am very happy to read your positive review of our hotel services and facilities. My team and I thank you for taking the time to write and your kind comments are most appreciated.
Thank you once again for your support and look forward to your continued patronage.
With kind regards,
Tony Goh...
More
I stayed in cititel twice and both times I had the best sleep ever...maybe the bed...or the pillows or music played on the tv channel or the room itself (a little too small tho) but everything came together and it really worked for me to have my wonderful night & morning sleep. I will definately stay here again when I...
More
Dear Guest
Selamat Sejahtera from Cititel Penang!
I am truly delighted to know that enjoyed a dose of retail therapy when in Penang and that we have provided you with a good night’s rest each time you stay with us! Thank you for your kind feedback.
We truly appreciate your kind comments about our hotel facilities and you will be...
More
Location is at the beginning of Georgetown area so it's walking distance to shops and restaurants. The hotel is being refurbished and I stayed in a non-refurbished room - it was fine, had bed, bath, tv and was comfortable - yes it needs to be done up but it was clean and comfortable and the window opens out - yay...
More
Dear Guest
Warmest greetings from Cititel Penang! I hope that you have recovered well.
I am very happy to note that you had enjoyed your stay with us and I have shared your kind comments with my team. Your words of appreciation mean a lot to us and it is always a delight to know that we have exceeded our...
More
If you own or manage Cititel Penang, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
66% recommend
78% recommend
86% recommend
