We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 85 Kota Kinabalu hotels »

Grand Borneo Hotel

4.0 of 5
TA-00-01, 1 Borneo Hypermall | Jalan UMS, Kota Kinabalu 88450, Malaysia
Hotel amenities
Grand Borneo Hotel
Ranked #29 of 85 hotels in Kota Kinabalu
3.5 of 5 stars 170 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

170 reviews from our community

What travellers say about this hotel
  • Shopping mall(9)
  • Free shuttle(9)
  • Very good(3)
  • Superior room(3)
  • Swimming pool(3)
  • Buffet breakfast(3)
Traveller rating
    30
    94
    24
    17
    5
Only show reviews for Family (22) | Couples (24) | Business (16)
Date Rating
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

I stayed at Grand Borneo Hotel in mid-May for a four-day business trip to Kota Kinabalu. Though it is about 20 minutes' drive to the city centre, I stayed here because the assignment I on was held at the 1Borneo Hypermall, which this hotel is attached to, and my colleagues who flew in for the same assignment were also put... More

Was this review helpful? Yes
Melbourne
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 May 2012

The Grand Borneo Hotel which is anything but grand, is a long way from the city. About 20 minutes by taxi or free shuttle. It is connected to a mall, which is one of it's few virtues. We booked a "Grand Deluxe" room and it was nothing much like the picture on the web site. There is an enormous bathtub... More

Was this review helpful? Yes
See 4 more reviews by johnstod for Kota Kinabalu

Travellers are raving about these Kota Kinabalu hotels

No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d482158?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Horizon Hotel & Spa
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2226935?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Gayana Eco Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d597762?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Bunga Raya Island Resort & Spa
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1515578?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Lavender Lodge
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d729727?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Melbourne
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

For a hotel being only 4 years young it is quite apparently showing extreme signs of wear in many departments. stayed 6 days /nights . Our check in was certainly okay very quick, no one to offer to take bags up to room can live with that, foyer entry very obvious stained carpet rug marked lounge chairs if you do... More

Was this review helpful? Yes
Tongeren, Belgium
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 April 2012
2
people found this review helpful

We stayed here for two nights during our visit to Kota Kinabalu. Location-wise, the hotel is far from the city center and it takes some haggling to get a reasonable price for a taxi. The reception area of the hotel is not that big, but the decorations are quite modern. We booked two deluxe rooms that were adjacent, but not... More

Was this review helpful? Yes
Posted by an Easytobook.com traveller
Brunei
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 March 2012
1
person found this review helpful

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 February 2012

We stayed on our last night in KK, the hotel is nice, comfort and stylish. And the price for this 4 star hotel is very reasonable. Highly recommended! For more info and images of Grand Borneo Hotel, kindly visit www.exploringfairyland.com More

Was this review helpful? Yes
See 2 more reviews by Our_Fairyland for Kota Kinabalu
Hong Kong, China
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 7 February 2012

We started our Malaysia trip at KK spending 2 nights at Grand Borneo. We stayed in the same hotel 2 years ago and found improvement is require in order to maintain service quality. Upon arrival the hotel at around 8:30pm, no concierge service at all. We have to load our 10 pcs of luggages from taxi to luggage cart and... More

Was this review helpful? Yes
ssivanesan, General Manager at Grand Borneo Hotel, responded to this review
12 February 2012

Thank you for staying with, I would like to take this opportunity to apologize for our shortcomings, especially about the lack of staff to assist you with your luggage. I have take note of your comment on our breakfast items and also the spots in the bathroom. I would very much appreciate if you can contact me directly at ssivanesan@grandborneohotel.com... More

Bandar Seri Begawan, Brunei Darussalam
1 review
1 of 5 stars Reviewed 7 February 2012

We booked thru agoda for the deluxe king room, the air-con wasn't working and we were told to wait for half an hour to see if it was ok, it wasn't so we called again and no one came we had to call again and finally they checked it and agreed it wasn't working. We moved to another room which... More

Was this review helpful? Yes
ssivanesan, General Manager at Grand Borneo Hotel, responded to this review
12 February 2012

Thank you for staying with us. I would like to take this opportunity to apologize for our shortcomings, especially about the airconditioning. My team and I did review your comment the next morning after you checked in and we did extend you breakfast for the whole duration of stay. Please contact me at ssivanesan@grandborneohotel.com for me to explain a little... More

Las Pinas, Philippines
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

I was here with my wife during a stay in Kota Kinabalu, this hotel is practically in the mall. you don't have to go out and there is an entrance to the mall in the hotel. This is one of the high end hotels, and the price is also high although understandable. We stayed in a more expensive room and... More

Was this review helpful? Yes
Kota Kinabalu, Malaysia
1 review
3 of 5 stars Reviewed 5 January 2012

We went to Soul Out Restaurant on 25/12/2011 due to they won the Sabah Tourism Awards as Best 4 STAR Hotel in Sabah and we tried 1 night stay in Grand Borneo Hotel. Unfortunately, it was really NOT up to the expectation and wonder how they get the "Awards"!! Soul Out Restaurant - NO service at all. All the plates... More

Was this review helpful? Yes

Travellers who viewed Grand Borneo Hotel also viewed

Le Meridien Kota Kinabalu
4.5 of 5 stars 648 Reviews
Kota Kinabalu, Kota Kinabalu District
Show Prices ABS:HotelCheckRates-d582314?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Cititel Express Kota Kinabalu
3.5 of 5 stars 178 Reviews
Kota Kinabalu, Kota Kinabalu District
Show Prices ABS:HotelCheckRates-d1554331?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Novotel Kota Kinabalu 1Borneo
4 of 5 stars 420 Reviews
Kota Kinabalu, Kota Kinabalu District
Show Prices ABS:HotelCheckRates-d1147354?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 85 hotels in Kota Kinabalu, ranked by popularity »

Been to Grand Borneo Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall | Jalan UMS, Kota Kinabalu 88450, Malaysia
Price range (per night):* S$63 - 137

Owners: What's your side of the story?

If you own or manage Grand Borneo Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Borneo Hotel
Show the lowest price for this hotel (from our partners)
Show Prices