I Was there on business trip. The hotel is old, the bedroom stinked of mold, the toilette handle Was broken, bad food, no Services, no internet in the room, nothing at all. No taxi or bus shuttle service, no tourist information in the hall.Avoid it!

We had already made an online booking and so was too late at cancelling after reading the reviews on the internet! The place is not fit to be called a functioning hotel. There were 2 persons at the reception when we arrived. They could barely communicate in English. Demanded that we pay up before seeing any rooms. When we asked... More

Hotel area very spacious with plenty of parking space. Used to be one of the best place for my family to spend time relaxing during holidays...but not anymore. The hotel buildings are not in good shape...can see leakings every where. Rooms a bit smelly. Amenities are lacking inside the room. Tv & telephone problems not attened and not resolved. Towels... More

Overall not impress with the facilities and room. For the price I m paying the room might as well spend it at Damai Beach Resort, 1 KM away from this hotel. It lived up to its image as a run down hotel for group package. Owner is obviously not interested to pump in fresh capital to upkeep the hotel. Rooms... More

In the hopes of getting two (cheap) nights at a decent hotel near the beach with a pool me and my friend booked this "hotel" the night before. The first bad sign was an empty lobby, then when we wanted some water they said they didn't have it! I mean, a hotel WITHOUT WATER?! That was the drop for us... More

Damai beach was fuly booked so we decided to try this place out. The lobby is huge but empty except for 2 staff. No proper directions were given as to how to find our room. Hallway to the rooms is dimly lit. Upon entering, stepped into a small pool of water which leaked from the ceiling. Good room size, 2... More

This hotel was under refurbishment when I went there. The whole place was really bad. It looked like a place where no one stayed for years. The ceiling was leaking ( not just the room ceiling but the corridor too) and it looked really bad as the leaking must've been there for a long time. The toilet's flush wasn't working,... More

The hotel is one of the few within the area which hosts the popular Sarawak Cultural Village. It has several ball rooms for official as well as social functions. Rooms are spacy enough for families and the facilities such as swimming pool, children's playground and courts are available. It has changed the name recently from Santubong Resort. A new spacy... More

No room service at all. Room had a stuffy smell,ceiling outside hotel room was leaking,air-conditioning system was hardly working and most lights were blown out with the washroom light on only! Hot water for bathing was pouring cold water instead! The only saving grace was the twin double beds big enough for a family of 4. The food at Restaurant... More