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Hilton Kuching

4.0 of 5
Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
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Hilton Kuching
Ranked #4 of 42 hotels in Kuching
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454 reviews from our community

Traveller rating
    157
    191
    79
    20
    7
See reviews for
Families
69
 
Couples
182
 
Solo
44
 
Business
64
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Sausalito, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

I can't say enough about this hotel. I booked through the travel agent in the lobby who were fantastic and helpful for day trips. This hotel is in the center of Kuching with fantastic views, if you are lucky to have a river view. It is worth it to pay extra for a higher room with the view. The front... More

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See 2 more reviews by Melissa K for Kuching
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

I stayed a night in hilton and thought it was a rather nice experience. The room was very comfortable, the bed is probably one of the better ones that I have slept on anywhere. The staff was friendly and the place was clean . Its just a stone throw from the river front where you can enjoy a lovely evening... More

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See 8 more reviews by jameskwl for Kuching
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW via mobile

Stayed a night for an event. Awesome room.. We got a nice view facing the river Staff is friendly, helpful and accommodating Toilet is clean and the collection of toiletries are amazing. I love the peter Thompson collection so much.

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nsw
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 21 May 2013 NEW

A good, well located hotel. However, when you check in make sure you get the room you have paid for- we didn't! We checked in late at night, expecting to be allocated the executive room we had paid for for 7 nights. Unfortunately, we were put in a lower grade room and not advised of this or offered a move... More

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Decatur, United States
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

Very helpful! Answered all of my questions before I arrived and helped me book the tours I wanted...and this was a last minute trip (planned 5 days before I arrived) The Hilton really made it a relaxing and non-stressful experience. Well worth the money for extra feeling of security and knowing that all vacation needs will be met.

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Review collected in partnership with Hilton Hotels & Resorts

HiltonKuching, General Manager at Hilton Kuching, responded to this review
23 May 2013

Dear Tessa, Thank you very much for taking the time to share your experience. I am very happy to hear that our team took such good care of you. Wishing you safe travels. With kind regards, Jon Warmington General Manager Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

Stayed at this hotel for 3 nights and found it average in every way. Service wasn't particular nice nor efficient. Food in hotel was ok, but nothing special. WiFi in room was very expensive and WiFi in the lobby was very slow and patchy. In summary: average and slightly disappointing as I had higher expectations. One big positive however is... More

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HiltonKuching, General Manager at Hilton Kuching, responded to this review
21 May 2013

Thank you for your feedback. We are sorry we were unable to provide you with the quality of service you deserved during your recent stay. We apologize for the issues with the internet and are currently working on improving it. If you return to Kuching, we hope you will consider staying with us again. With kind regards, Jon Warmington General... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Our experience at this hotel was very nice. Our room had a view of the river, was clean, very spacious and quiet. A small fruit platter was waiting for us in our room. Water was provided each day. The bathroom was enormous, had separate shower and tub with the toilet in a private enclosure. There was also a small dressing... More

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HiltonKuching, General Manager at Hilton Kuching, responded to this review
21 May 2013

Dear Elaine, I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction. Hope to see you return soon. Safe travels. With kind regards, Jon Warmington General Manager Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 May 2013

I stayed here only for 01 night, but it was great!!! The location was across from the waterfront, everything was in walking distance and rooms were comfy. Though some of the fittings appear dated, the rooms are clean enough and the breakfast buffet was simply wonderful! The reception staff were helpful enough to point you the best dinner locations and... More

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See 3 more reviews by RadzRasul for Kuching
HiltonKuching, General Manager at Hilton Kuching, responded to this review
21 May 2013

Thank you for the comments and hope to see you return soon. With kind regards, Jon Warmington General Manager Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton More

Cumbria
Top Contributor
61 reviews 61 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 13 May 2013

We stayed here for only one night. Our room had a perfect view of the river which was lovely and I would say a must when staying here, but the room could have been cleaner. The door frame and skirting in the bathroom were rotten so there was a horrible fusty smell. The skirtings in the room were very dirty.... More

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See 2 more reviews by discerning60 for Kuching
HiltonKuching, General Manager at Hilton Kuching, responded to this review
21 May 2013

Thank you for your feedback of your recent stay with us. We are glad you chose our hotel during your recent stay in Kuching and we apologize for the housekeeping problems you encountered. Dirty rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet... More

Auckland Central, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2013

This hotel is great. We had river view rooms on the eighth floor which had amazing views of the river and sunset. Location is excellent and very handy to everything. Plenty of good restaurants close by but in the end I think we ate at Top Spot almost very night. Staff at the hotel were great especially the barman at... More

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See 3 more reviews by Kotuku20 for Kuching
HiltonKuching, General Manager at Hilton Kuching, responded to this review
21 May 2013

Thank you for your review. I am pleased to hear you enjoyed your stay and will let our team at Matang Terrace know that they have contributed to your enjoyment. We hope to see you again soon. With kind regards, Jon Warmington General Manager Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton More

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Hotel Summarization (Beta)

What travellers say

  • Very good(16)
  • Swimming pool(5)
  • River view(4)

Additional Information about Hilton Kuching

Address: Jalan Tunku Abdul Rahman | P.O. Box 2396, Kuching 93100, Malaysia
Phone Number:
Region: Malaysia > Sarawak > Kuching
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Kuching
#3 Family Hotels in Kuching
#5 Business Hotels in Kuching
Price range (per night): S$114 - 229
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centres are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 
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Also Known As:
Hilton Kuching Hotel
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Kuching Hilton
Hilton Kuching Sarawak

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