Even this hotel rating as 5 star hotel but the customer service is very terrible and dispointed. The front office staff show their dont mind attitude when i call and make reservation where the management have to look into it to rank youself as a five star hotel.. More

A fantastic place. Especially their Verandah restaurant is a very nice place to have your dinner. It overlooks the harbor of Kuala Terengganu and you have a beautiful view as well as a fresh breeze. The rooms/chalets are very good also. However, they miss on some details - A missed wakeup call and the staff is definitely all asleep when... More

Stayed for 2d1n . Checked in at 1 noon but have to wait until 3 pm because the room is not ready . Got upgrade to Executive deluxe room . The room very spacious with a comfortable bed and huge bathroom . The room also very clean and I really like the design , really like malay traditional house ....... More

We arrived early (1pm) and managed to get the room. They actually have all the key rooms ready, and when we get into the room, the room is already cooled with air-conditioning turned on, fully stocked minibar as well as fruit platter complimentary. However, since we wanted to change to another room (closer to pool, car park as well as... More

I was so excited in discovering this hotel and thought it would be nice to bring my family along. Upon arrival all I can say is disappointment. It does not live up to 4-5 star standard. Very bad maintenance. Imagine sitting on a stained black toilet, desk chair badly spotted with stained too( mind you, I actually booked 3 rooms... More

Room: Quite spacious. It might have been abused a little by the monsoon game participants but it is not really a run down property. Service: Friendly staff will attend to all your needs. Surrounding: Very quiet and away from the hassle and bustle of Kuala Terengganu downtown which is just 5 minutes away from Pulau Duyong (driving). Food: I wish... More

I was at Ri-Yaz 2 weekends ago and I must say the brochure told the truth. Ri-Yaz is a real positive point for Kuala Terengganu (KT). Effectively 5 km away from Pasar Payang (the hub of what a tourist would jump at, for KT), it brings the edge to what a holiday in KT could be. A beautifully made out... More

This is a very nice place to relax and unwind. You wake up early in the morning looking at the sunrise and swift flying quietly and soon greated with soothing music which calms your mind. Good place to stay i can just relax on the balcony or soak in the pool for hours. More

The hotel layout is well designed, with the chalets and other buildings surrounded by trees. But no birds or butterflies. Very curious, as it's just next to the river. Staff are friendly and polite. I asked for a 2nd key to the room, but the receptionist apologised and said that the hotel was fully taken up for that day and... More