We found the hotel fairly easily, checked in quickly and were shown to our room. The room had a seaview, and also view of building works, but these did not disturb us. The hotel is a little "tired" but was clean and tidy. The swimming pool was great. Breakfast was reasonably good. More

The place may not look its best but my kids loved it. I asked why and one said 'an awesome swimming pool' while the other 'beautiful view of the beach'.Me? I liked the supper. We were there after the band had stopped playing and were surprised there was a buffet for supper with the dim sum, beef soup etc. Ask... More

I checked in at the hotel on 28th Nov 2011 for one night in deluxe room. Check in - had to wait a short while since arrived at 1 pm. Parking - limited covered car park and plenty of open car park near the restaurant/beach. Service - less proactive. Had to ask for service rather than they offer their service... More

I stayed here for 4 days 3 nights. Kudos to the hotel staff (bell boy, receptionists, waiters etc) for doing an excellent job (very friendly and helpful). However, I feel that this hotel lacks the quality and the aura of a 4-star hotel as the hotel is quite old and needed an uplift. The room is spacious and it provides... More

10 minutes after checking out we found our morning ferry had been canceled but the hotel wouldnt let us back into our room nor did they offer for us to even wait by the pool - consequently a 5 hour wait walking around a very hot and humid Terengganu town. They did offer for us to check back in and... More

As a family of 4 on their way to the Perhentian islands, we spent one night in interconnecting rooms overlooking the sea. The rooms, with aircon, were comfortable and clean. However, in the morning, one shower didn't work, the other had only cold water. The staff were friendly and helpful. Trying to find somewhere outside the hotel to eat at... More

When we arrived at the Primula Beach Resort, we were sent down a long dingy corridor in the old part of the hotel to a standard room. The room was grungy, not cleaned well, and had a small bathroom. It was more like a budget room that should have been priced much lower than the $70 they were charging. When... More

There's really nothing special about this hotel. Average Malaysian 3-star hotel, average rooms which were refurbished some time ago (with the exception of the bathroom sink counters, for some reason or other these were not changed). Clean enough, though in our adjoining room we experienced that if we left any food on the table, it would soon be covered with... More

One of the worst hotels I've stayed at. The smell of food permeates and lingers in the room. The bathroom has roaches and we found them in the restaurant as well!! Only bath towels in the room and they aren't that clean either!! Hotel is dead at night... More