We were put here on business. The food tasted good enough, but after our other findings, I'm scared to eat anything until I see the kitchen. We have ants in our room, my friend colleague had spider eggs in his bed! They were falling out of the seems in the wall. And when he was switched to a new room,... More

This hotel is situated at the heart of Kuala Terengganu, the capital city of Terengganu, Malaysia. This hotel is nice. The staff is very nice and friendly. This hotel is near to the Chief MInister of Terengganu official house and near to Batu Buruk Beach.

Stayed in the new wing of this hotel for three nights in November 2012. The room is rather large, but it is not sound-proof. An infant who stayed next door cried the whole night and so I was kept awake as well. Was allowed to change to another room the next door. Most of the facilities are still located in... More

Not sure about other travellers but when my husband & I stayed at this hotel for 2 nights in March 2012, we had a great time! The breakfast was good, swimming pool is clean & nice (for a 3 star-hotel) and the room & bathroom are both lovely. However, since we stayed at a room in the old wing, we... More

I checked in 22/11/2012 and this is my 2nd stay//I wanted to go there for the second time bcoz I find the hotel awesome in my first visit few months ago..but this time im in for surprises. The hotel has 2 wings where the old and new..the new one which I stayed my last trip is spanking new where else... More

The name of this hotel has actually ben changed with the addition of the new wing. It is now Permai Hotel Kuala Terengganu. I stayed at the new wing for 4 nights as I was conducting a training programme here. The room I got in the new wing was nice, clean and comfortable with a flat screen LCD TV. Essentially... More

Stayed here last April 2012 for three days as this was the conference venue. The room was okay with a flat screen tv and a ref. It was really okay until we discovered that the clogged toilet. We had to report it throughout the duration of our stay and maintenance was able to fix it on the second day. The... More

Had to stay here for business trip, and arrangements had been made prior to arrival by company. All I can say is "yuck". The lobby is shiny and nice and that is it. The rest of the place needs a serious updating and cleaning. The first room I was put it smelled of mold so badly I asked to be... More

I attended a course conducted in this hotel. It is quite a distance from the city centre, so you need to book a cab to go to the town. However, it is very near to the beach where you can find a lot of food stalls there. The hotel was originally with one wing only, and they have added a... More