We spent 4 nights here recently and were very happy with the location. A short walk to the Median and harbour but far enough away not to be bothered with noise.
The service was excellent but the breakfast was nothing special. We had to ask for yoghurt and staff did not replenish food in the last hour of service.
The...
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Except at reception where the staff is intelligent and useful but the bar and pool staff is useles. We left to go to Atlas, which is only 5 minutes away and it was so much better overall (facilities, staff service, room size, food)
So many examples why the Medina is a bit of a joke for a 4 star hotel:...
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Dear JARIMBA,
Thank you for taking the time to share your observations with us following your stay at the Medina Essaouira Hotel Thalassa sea & spa.
I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with...
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As the hotel was not full I was immediately upgraded to a room with a balcony overlooking the pool. Lovely and quiet. Staff wonderful and always gave me my double espresso before I went on my morning jog ahead of breakfast. Pool a bit cold for swimming but I managed it anyway.
Only disappointment was not being able to use...
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Dear Helen,
First of all, thank you for choosing our hotel for your stay in Essaouira.
I'm glad that all staff managed to make your stay one of the best experiences
Your comments have been forwarded to our staff, and are always a source of motivation to achieve our goal of excellence
It will be a pleasure to welcome you...
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We stayed in this hotel for the first time in the summer of 2011, and since then, we've been back 3 other times... That tells you how much my husband and I loved it.
Service is excellent. The staff is very friendly and helpful... They'll go out of their way to satisfy their customers...
The Thalasso center is well organized...
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Great hotel and excellent service. Comfortable rooms with quite large well furnished terrace overlooking the pool. Toilet separate from bathroom.Free bathrobe & slippers. Lots of cupboard space.Nice outdoor heated pool 28C with many sunbed and shadowed loungers. Also indoor pool heated at 32C. Hammam with 3 different heath zones. Excellent breakfast; fresh fruit juice,on the spot baked eggs and bacon...
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Dear vileyn,
First I want to thank you for your time to write your comments, I will not hesitate to share your views with all of my team.
I hope to welcome you again in "Le Medina Essaouira hôtel Thalassa sea & spa"
In the meantime, Kindly accept my sincere greetings
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Thoroghly enjoyed Essaouira, with a three-nights stay in February, 2011. Made good use of the balcony, not only facing the ocean, but situated above the main road and beach promenade - great for people watching. The hotel is fine for its purpose, clean and well appointed. Reception staff very friendly and efficient; however, dining room breakfast service was not very...
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Dear ZIPPY,
First I would like to thank you for choosing Le Médina Essaouira Thalassa sea & spa MGallery Collection.
Know that I will not hesitate to share your comments with my whole team, and i apologize for the disagreements happened during your stay.
In the other side, I am satisfied that you enjoyed your stay in the hotel, and...
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Excellent Hotel in front of the beach with great views over the bay, short (5min) walk into the medina (main town). Very nice fresh water outdoor pool and a warm 35C indoor saltwater pool. We were also very impressed by the hamam (steam rooms). Plenty of sun beds and loungers around the pool and on the beach.
Very spacious, clean...
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Dear Sir,
Thank you for taking the time to write a review about your recent stay at Le Médina Essaouira hôtel Thalassa sea & spa
I'm happy you enjoyed your stay, and you appreciated our services.
All the staff and I hope to welcome you soon again.
Best Regards
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We took advantage of an Internet offer on the hotel website and got excellent value for money. The inside room overlooking the swimming pool was large and quiet with a sizeable and comfortable bed. Like me, the hotel has seen better days, but it still has a lot to offer. A short walk to the old town and the port,...
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Dear Sir,
First I want to thank you for taking time to let us know your comments; we read them with great attention.
Kindly know that the credit card print is just a grantee to complete your file, and it is not a debit.
It is a procedure in Accor's hotels all over the world.
I am delighted that you...
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