I consider myself to be a pretty low maintenance traveler, but all of these positive reviews are making me question my own sanity. The hot water is yellow and opaque. And this is not the type of discoloration that fades after a few seconds, once the pipes have cleared. It's permanent. I called the front desk to ask if this... More

The walls of the rooms must have been paper thin, and the water yellow. Otherwise, everything was very good here. More

We booked this hotel after the hotel we were staying at closer to town failed to come through for us on the hot water! This hotel is a little way out of town, but an excellent choice if you want to stay at a "western/european" standard hotel with modern conveniences. The food was good, and the view from our room... More

Very clean and comfortable hotel. Efficient, helpful, and friendly staff - 'nothing was too much trouble'. The restaurant is good (not exactly gourmet food but above average). Berthed at the bottom of the garden is the Yavari ship, the oldest on the lake, beautifully restored, and now a museum and bar. This hotel is well worth a visit. (ps. Forgot... More

Good hotel with lovely satff. stayed 2 nights on our 4 week tour of Peru and Ecuador. Had a room overlooking the garden and the lake with big picture windows and a small table and 2 chairs to sit at and gaze. Lovel big twin beds, pristine bathroom.Restaurant had the same view and the staff were eager to serve. good... More

Beautiful hotel, great service, loved the room and the restaurant. Don't miss the view from the restaurant. Our only complaint is the unreliable WiFi service. Most times it was not available, and it would drop the connection very frequently. Reconnecting proved impossible. Complained to the staff, but there was nothing they could do. More

My wife and I came to the Sonesta after traveled with the tourist train from Cuzco (which is perhaps one of the best train travels nowadays!). We were looking for a good place to have as a base to look around, without having the hazzle and the stress of the city center of any Peruvian city. The Sonesta in Puno... More

Only had 11 hours in this hotel which was a shame as its location is wonderful. Clean with good food but the hotel is in need on a lot of TLC - it is getting very tired. It would be OK for a couple of nights which I guess is the maximum most guests will stay. More

We stayed here for two nights as part of our tour round South America. It was probably the least good of the eight hotels we stayed in thoughout our trip, but proved to be a comfortable enough base for our day trips on the lake. The hotel is situated a little outside of Puno (8 soles in a taxi), we... More