Thank you for the time you took to write about your experience with us. We learned a few things fro your comments and on some we need only give you the courtesy of a full explanation of the whys and wherefores of our policies. The pros: * Bed mattress was ok. Strange thing though, the cleaning staff do not make... More

Thank you very much indeed for,your gracious praise! You're the first one who finds our rooms 'spacious' but of course you're very welcome and entitled to own your personal opinion. Lest others expect too much after reading your enthusiastic comments-- each room is 19 square meters total which includes the ensuite toilet and shower. There is a 32 inch flat... More

Thanks for your good review. These days many taxi cab drivers do not know any specific locations until,they've Actually been there themselves. To,date there are over 400 thousand taxis plying our metropolis with turn over rates of new hires triple that number -- so new drivers really don't know left from right. Major landmarks is all they know and our... More

Dear Sir, Thank you indeed for your glowing praise! It's noteworthyto receive this account from you because you yourself said you're from Makati previously and know the area very well. That you give praises about our inn and mention in detail why you give the good comments is the best proof that we are on target in our product/service. You... More

Dear Sir, Thank you very much for your praises and comments about your experience at our inn! Yes it is very true that it is not enough for a hotel to put up a comfortable room and take payment for it. Guests "experience" the entire "feel" of a hotel and you have indeed captured and reported the very essence of... More

Dear Sir— Thank you for appreciating our efforts to assure a quiet sleep for you! Yes everything you mentioned is indeed true—we installed the added sliding glass door over the already stiff steel door of each room to make sure guests in hallways conversing and otherwise making a noise going to their rooms at night is minimized. Thank you for... More

First of all, thank you very much for your glowing review. A few items you mentioned are noteworthy— Yes, we do make a quiet sleep for guests a priority. Sleep quality is after all, the most important thing in a hotel room. Thank you for noticing the numerous facility provisions for this. Yes, our coffee shop does not begin serving... More

Greetings, In this instance I will must apologize for misplacing this reservation with Expedia. It was indeed through the negligence of our staff in encoding this particular reservation properly and while the person responsible for the mistake was already dismissed last month for numerous and various other grievances, it is still nevertheless still our ultimate culpability in the matter. I... More

Well thats a first time complaint about that and we will definitely look into it. By the way, we are installing glass sliding doors on ALL existing room doors in order to block out noise coming from inconsiderate guests talking loudly in halls on the way to their rooms. The disturbance was complained about in another review and am letting... More