My wife and I were unexpectedly delayed in Manila. A friend recommended this hotel and made a provisional booking. The hotel was conveniently situated, the rooms large and comfortable, the restraurant good, the staff friendly and efficient, and the price excellent. Will definately be using this hotel again.

We arrived last night to the usual warm welcome. The room is ok but the air con was not working properly so the maintenance man looked at it and said 'you need a new one' and up came a new one in in the box. Nothing is any problem for them.

as we have been to this hotel almost every time we come to the Philippines ,we can honestly say why go elsewhere . if you are looking for a large suite ,good service , great breakfast ,friendly staff ,close to the CBD ,and the shopping centre ,and not forgetting the overall cost of your stay.. than this is the hotel... More

From the exterior it does not compare to other high class hotels....,but the saying don't judge a book by it's cover definitely applies here. Once in, you will enjoy it's simple elegance. You will feel that you are in a quality property, yet not one of those where you are surrounded by high class culture that you feel intimidated going... More

I did not expect much from this hotel and it came as a surprise that it is actually worth it - perhaps more. The staff are well trained and hold up to world standards in customer service. They know how to greet the customers and are well informed on the proper approach to customer satisfaction. The breakfast buffet and meals... More

This hotel is only about a 500 peso ride in a taxi from the airport. I have stayed here at least 20 times since 2008 here with my family!!! I've stayed in every type of room they have. The Breakfast is excellent, and the bar makes you feel like a king. The room service is great!!! The only thing they... More

Actually I gave this place a good review the last time I stayed here and some of the remarks are still valid. It isn't a bad place to stay, but that is compared to other hotels in Manila. You don't find good ones too easily. Western managed, so things are looked after better than otherwise. This time though as we... More

Our first stay in this hotel was five nights. Then we travelled to Vigan for a few days, and back to New Horizon for another five nights. The service in this hotel is outstanding. The staff are very courteous and friendly. Rooms are spacious and clean...toiletries are replenished everyday and rooms made up. The rooms were quiet and we had... More

Staffs helped for shuttle car from the airport, taxi for traveling around Metro Manila, flight tickets and restaurant coupons. They kept us a nice room as promised, worth for value. The location in center of Metro Manila,. We stayed at hotel four nights but we finally change our itinerary to three nights because we did not have enough time. But... More