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New Horizon Hotel

3.0 of 5
778 Boni Avenue corner EDSA, Mandaluyong, Luzon 1550, Philippines
Hotel amenities
New Horizon Hotel
Ranked #2 of 6 hotels in Mandaluyong
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143 reviews from our community

    Trip type
Traveller rating
    48
    76
    13
    2
    4
Date Rating
Abu Dhabi, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

My husband and I stayed at the New Horizon Hotel for 4 nights (from April 5 to 9) and I found the place to be satisfactory for our purpose. We opted for a luxury room on the Agoda website, which reduced the hotel room's price by around 20%. This came with buffet breakfast. Upon check in, I got frustrated because... More

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GMNHH, General Manager at New Horizon Hotel, responded to this review
18 May 2013

Dear Madam, Thanks for your review regarding our hotel, we appreciate your feedback. My apologies for not offering you a non-smoking room upon check-in. I strongly reminded my team to give full attention to the specific guest requests. The reason is that we received your booking just the day before you checked-in and due to the high occupancy we ran... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013

My wife and I were unexpectedly delayed in Manila. A friend recommended this hotel and made a provisional booking. The hotel was conveniently situated, the rooms large and comfortable, the restraurant good, the staff friendly and efficient, and the price excellent. Will definately be using this hotel again.

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 May 2013

We arrived last night to the usual warm welcome. The room is ok but the air con was not working properly so the maintenance man looked at it and said 'you need a new one' and up came a new one in in the box. Nothing is any problem for them.

Was this review helpful? Yes 1
sydney
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 April 2013

as we have been to this hotel almost every time we come to the Philippines ,we can honestly say why go elsewhere . if you are looking for a large suite ,good service , great breakfast ,friendly staff ,close to the CBD ,and the shopping centre ,and not forgetting the overall cost of your stay.. than this is the hotel... More

Was this review helpful? Yes 1
GMNHH, General Manager at New Horizon Hotel, responded to this review
12 April 2013

Dear guest, On behalf of all staff I like to thank you for the positive review that you wrote regarding your stay in our hotel. We appreciate your comment a lot! We are looking forward to welcome you again. More

Lancaster, CA
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 10 April 2013

From the exterior it does not compare to other high class hotels....,but the saying don't judge a book by it's cover definitely applies here. Once in, you will enjoy it's simple elegance. You will feel that you are in a quality property, yet not one of those where you are surrounded by high class culture that you feel intimidated going... More

Was this review helpful? Yes 1
GMNHH, General Manager at New Horizon Hotel, responded to this review
12 April 2013

Dear Guest, We are very delighted with the positive review that you wrote regarding your stay in our hotel. We are glad that you liked the room, the food and the service. On behalf of the staff I like to thank you for these positive words, it means a lot to us! We are looking forward to welcome you again. More

Okinawa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 April 2013

I did not expect much from this hotel and it came as a surprise that it is actually worth it - perhaps more. The staff are well trained and hold up to world standards in customer service. They know how to greet the customers and are well informed on the proper approach to customer satisfaction. The breakfast buffet and meals... More

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GMNHH, General Manager at New Horizon Hotel, responded to this review
12 April 2013

Dear guest, Thank you for sharing your experience regarding your stay in our hotel. We are very flattered to read that we provided you "world standards". When it comes to your bad taxi-experience we can say that the taxi's are also out of our control. The only thing that we can do is to inform the management of the taxi... More

Naga City, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 April 2013

This hotel is only about a 500 peso ride in a taxi from the airport. I have stayed here at least 20 times since 2008 here with my family!!! I've stayed in every type of room they have. The Breakfast is excellent, and the bar makes you feel like a king. The room service is great!!! The only thing they... More

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Chiang Mai, Thailand
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 April 2013

Actually I gave this place a good review the last time I stayed here and some of the remarks are still valid. It isn't a bad place to stay, but that is compared to other hotels in Manila. You don't find good ones too easily. Western managed, so things are looked after better than otherwise. This time though as we... More

Was this review helpful? Yes 1
GMNHH, General Manager at New Horizon Hotel, responded to this review
5 April 2013

Dear Sir, Thank you for sharing your experience about our hotel. I read your review very carefully and I noticed that you are very happy with the room, the staff, the service, the management and the food. Your only concern was regarding the two roll-away beds. Please allow me to explain what happened: The standard set-up of a Royal Suite... More

Perth, Western Australia, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 March 2013

Our first stay in this hotel was five nights. Then we travelled to Vigan for a few days, and back to New Horizon for another five nights. The service in this hotel is outstanding. The staff are very courteous and friendly. Rooms are spacious and clean...toiletries are replenished everyday and rooms made up. The rooms were quiet and we had... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 8 March 2013

Staffs helped for shuttle car from the airport, taxi for traveling around Metro Manila, flight tickets and restaurant coupons. They kept us a nice room as promised, worth for value. The location in center of Metro Manila,. We stayed at hotel four nights but we finally change our itinerary to three nights because we did not have enough time. But... More

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New Horizon Hotel
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Additional Information about New Horizon Hotel

Also Known As:
Hotel New Horizon
New Horizon Hotel Mandaluyong, Metro Manila, Philippines
Address: 778 Boni Avenue corner EDSA, Mandaluyong, Luzon 1550, Philippines
Region: Philippines > Luzon > Metro Manila > Mandaluyong
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Mandaluyong
Price range (per night): S$93 - 114
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to NEW HORIZON HOTEL where European standards are Affordable. Ideally located in the heart of Metro Manila, New Horizon Hotel is a dynamic European Hotel offering 70 spacious accommodations, Asian and European cuisine and first-class personalized service. All this, combined with an unrivaled value for money. So, whether for business or leisure New Horizon Hotel guarantees a warm, welcoming and memorable stay with the utmost in convenience, comfort and affordability. ... more   less 
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New Horizon Hotel
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