Enjoyed our stay at the Lesnaya Holiday Inn. Location is close to Metro (2 blocks) and in a business district. Many of the guests in the hotel were from all over the world and the staff was able to accomodate a variety of cultures and languages.
Rooms were super clean, large bathroom with modern fixtures. Breakfast buffett was outstanding. Variety...
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On behalf of General Manager
Dear Guest
Thank you very much for your positive comments on www.tripadvisor.com, your kind words and compliments are greatly appreciated. It’s a pleasure to know that you liked the hotel’s location, guestrooms, breakfast, hotel services and features.
We look forward to welcoming you back again.
Kind regards,
Konstantin Goriainov
Senior General Manager
Holiday Inn Moscow...
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Expensive, terrible priced wifi and poor breakfast. Good location though quite close to train station to airport.
On behalf of General Manager
Dear Guest
Thank you very much for posting your review on www.tripadvisor.com. We deeply appreciate your comments. Your opinion helps us measure the level of our services and improve them.
We are glad to inform you that now we offer free Wi Fi in the lobby and in the "Red & White" bar and restaurant....
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I found this Holiday Inn to be a typical HI. Clean, great bed, friendly staff. As previously mentioned: beware of the internet charges. Free WiFi in the lobby, or in the Starbucks and Pain around the corner. These places are also good for breakfast, open early (7 am on weekdays I believe). Didn't try the restaurant, it looked a bit...
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On behalf of Senior General Manager
Dear Guest
Thank you very much for your positive comments on www.tripadvisor.com. It is a pleasure to hear that you enjoyed the hotel’s staff performance, guest rooms, great beds and cleanness.
We do provide free Wi Fi in the lobby as you write in your review and also offer this option in the lobby...
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In the space of one month (April) I have stayed in four Moscow hotels. This is by far the best so far.
The 8th floor is an Executive floor. You get your own swipe card for the lift and own Executive lounge for Continental Breakfast, and access during most of the day for cookies, and coffee refills.
The staff are...
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On behalf of Senior General Manager
Dear Guest,
Thank you for your positive comments posted on www.tripadvisor.com.
It is a pleasure for us to hear that you enjoyed the hotel’s staff performance, location, neighborhood, in-room facilities and Executive Lounge. As you noted we do not offer free Wi Fi in the guest rooms. But there are some options providing an...
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In this hotel 8th floor is EXECUTIVE floor. Specially for executive floor there is dedicated loby bar in the same floor and continental breakfast there is for free, of course you will not find vegetables, bet bread, cheese, eggs, fresh fruits, coffee, tea you will find there for free (included in the room price). Also, till 11pm you can go...
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Dear Guest
Thank you very much for taking the time to write a review of your stay with us on the Tripadvisor website.
It is always a pleasure to receive such positive feedback from our guests and we are delighted you enjoyed your time at the hotel.
We look forward to welcoming you back in the near future.
Konstantin Goriainov...
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Room price is ok but do not get so happy. Add us$30 a day for breakf plus us$40 a day for a 24 poor internet service. I have been charged us$700 plus. There have been days in which i show five 24 hour connections. There are also charges on days in which i did not even touched my computer. After...
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On behalf of Front Office Manager
Dear Mr. Hidalgo
Thank you for your recent comments. We have double-checked the report providing information about your internet connections.
Your credit card was charged in accordance with the number of connections.
Please let me know if we should provide you with a copy of this report.
My e-mail is ogurskaya@hi-moscow-lesnaya.ru.
Sincerely yours,
Olga...
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Big modern hotel in the heart of the city, near the Belaruskaya station and metro stop. Room was spacious and clean. Good amenities and plentiful towels. I was upgraded to the executive floor on the 8th floor. Pickings in the lounge were a bit lean in mid-afternoon. Decor and furnishings are fine, but nothing fancy. The hotel has a gym...
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Dear Guest,
Thank you for choosing our hotel during your visit to Moscow and for taking the time to post your review. We are pleased that generally your it is very positive. We appreciate your comments that help us to measure the level of service and quality of facilities.
Look forward to welcoming you back.
Konstantin Goriainov
General Manager
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The location is OK, the rooms are clean... But forget the rest! When checking in we had the same trouble as other members from the tripCommunity: allegedly we had no reservation. Unfortunately it was late at night and the receptionista was not fluent at all in English. After half an hour of negociation in sign language and rudimentar russian, we...
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On behalf of General Manager
Dear Guest,
Thank you very much for taking you time to share your comments.
We are glad that you liked the location of our hotel and cleanliness of our guest rooms.
Please accept our apologies for the inconveniences you experienced during your stay. The front office staff are having a special training in order to...
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Booked to stay at the H I over the New Year as we planned to spend NY's Eve in Red Square.
It is situated about 30 mins away from the main centre of Moscow but 1 min away from the Metro which is really cheap and takes you there in 2 mins.
The restaurant does really good food (compared to...
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Dear Guest,
Thank you for your review of the Holiday Inn Moscow Lesnaya Hotel. We are glad that you enjoyed your stay with us whilst spending New Year’s Eve in Moscow.
It’s a pleasure that you appreciated the hotel location, guest rooms, the Red & White restaurant and the skills of our team.
We look forward to welcoming you back...
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If you are traveling from Sheremetyevo airport - this hotel cannot be beaten - it is a very short walking distance across the Belorussian train station square from the Airport Express train. Granted, the walk itself is an adventure (as you exit the Airport Express offices - walk clockwise to the opposite side, where the white church is - and...
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Dear Guest,
Thank you for taking the time to submit a review regarding your stay at the Holiday Inn Moscow Lesnaya. We appreciate your comments that help us to measure the level of service and quality of facilities.
Looking forward to welcoming you back.
Kind regards
Konstantin Goriainov
General Manager
Holiday Inn Moscow Lesnaya
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