Its in a killer location and the staff fall over themselves to be helpful. The hotel is clean and efficient but not 'stunning' or overly 'grand'. I had a high floor suite which was plenty big enough with a large bathroom, all immaculately presented but again not 'stunning'. The 9th floor restaurant has a fantastic terrace and good food, including... More

We stayed here at the beginning of May and really enjoyed it. Really great breakfast, fantastic service, not too big, not overrun. Definately would recommend it Great accomodation, altho our room was smaller than I expected but, I suppose that it was you get from booking a 4 for 3 deal! At least it had a window to the outside... More

Arrived into SP airport and had no problem getting an official taxi - booth easily identified and cost to hotel was 900 rubles. Kempinski is not an overly impressive hotel both in the lobby and in your room as it is very small for what we thought was a high price (about 400 euros) The rooms were very hot and... More

check in friendly, room ok but apple in fruit bowl already rotten, come back to room at 3 p.m. and not cleaned yet. Breakfast quality of food good but have to ask to clean table. we booked boat tour with hotel boat for 2 hours at 10.000 Rubel, but got little 21ft Monterey boat 1 hour tour and 8.000 Rubel,... More

The good: staff are very helpful and friendly (special thanks to the concierge desk staff for local info) The location is perfect for accessing all the many, wonderful city sights, and right by the canal for tour boats Breakfast very good The average: the rooms are fine but not particularly wow and, as the weather was warming up, stuffy as... More

An excellent hotel, located 5minutes walk from Winter Palace. Near main street, Nevski Prospect which has bars, restaurants etc although we only did a whistle stop tour of this area as we had to fit so much in during our stay. The hotel has very good restaurants, food is of a high standard especially meat dishes, however the creme brulee... More

Great hotel in a great location! Situated on the bank of the river Moika, just 5 minutes walk to main thoroughfare of St.Petersburg the Nevski Prospect where you will find restaurants/cafe's/shops and tourist attractions. Whole hotel is nicely & tastefully decorated. Our deluxe room was very well equipped with A/C, nice flat TV, writing desk & separate table & chairs... More

Overall, the Kempinski is outstanding, although there are a couple of areas for improvement. I write this on the last day of our 8-day stay. Service is absolutely excellent, it just doesn't get better. The complementary breakfast has to be the very best in the world! I travel widely, and have never seen better. The hotel has the best location... More

We stayed at Kempinski for 6 nights, service is outstanding, great breakfast , we mention that its my husband birthday and they made a special birthday cake and a card. Very centrally located, few min from Hermitage, Pushkin museum. Very comfortable room, spa and steam room great, free drinks, fruit. Over all experience is fantastic .