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Shaza Al Madina

King Fahad Road | P.O. Box 25517, Postal Code 41476, Building No# 2943, Central Area, Medina, Saudi Arabia
Hotel amenities
Shaza Al Madina
Professional photos
52 traveller photos
Ranked #3 of 69 hotels in Medina
4.0 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
    27
    14
    6
    1
    3
Date Rating
Beirut, Lebanon
1 review
“Wonderful”
5 of 5 stars Reviewed 24 May 2012 NEW

I fully recommend to stay in this hotel. You can benefit from its location near to Haram, delicious meal and superior excellent service. More

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Shaza Al Madina, E-Commerce Executive at Shaza Al Madina, responded to this review
26 May 2012

Dear Mr. Khahil, Thank you for taking the time to write such a fantastic review about your stay at Shaza Al Madina during your visit to Al Madinah Al Munawarah. We work very hard to ensure that our guests feel right at home at our hotel and we hope you will give us the opportunity to serve you with impeccable... More

egypt
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“excellent”
5 of 5 stars Reviewed 22 May 2012 NEW

good value also nice location closed to haram nabawy enough ; it is also closed to restaurant area and dar eltaqua hotel i advice to stay there it is ok More

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Shaza Al Madina, E-Commerce Executive at Shaza Al Madina, responded to this review
24 May 2012

Dear Mr. Ahmed, Thank you for taking the time to write such a fantastic review about your stay at Shaza Al Madina during your visit to Al Madinah Al Munawarah. We consider it a distinct privilege to have had you as a guest and we would be honored to welcome you back to Shaza Al Madina in the near future.... More

Durban
Reviewer
4 reviews 4 reviews
“Astonished with fresh kind of service in Madinah”
5 of 5 stars Reviewed 19 May 2012

It was really a Great Experience to have the new kind of their service concept, Arrival welcoming with Zamzam in a bowl served from tradition pot of mud, arabic coffee and dates, staff at bell desk were polite friendly. Restaurant with open kitchen my wife and kids enjoyed the food and staff very friendly I remember Azhar was very helpful.... More

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See 3 more reviews by Tayyab a for Medina
Shaza Al Madina, E-Commerce Executive at Shaza Al Madina, responded to this review
21 May 2012

Dear Mr. Tayyab, Thank you for taking the time to write such a fantastic review about your stay at Shaza Al Madina during your visit to Al Madinah Al Munawarah. We were delighted to read that you liked our staff attitude, breakfast buffet as well as our hotel interior design. We consider it a distinct privilege to have had you... More

Ahmadi, Kuwait
1 review
“Just perfect!”
5 of 5 stars Reviewed 14 May 2012

One of the newest 5 star hotels in Madina, very elegant furnishings, unique ambiance, friendly staff and well presented and tasty food. The suite we stayed in was amazing and very convenient for a large family with three bedrooms, three bathrooms and one large living room. The room service was efficient and so was the housekeeping service. Apart from being... More

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Shaza Al Madina, E-Commerce Executive at Shaza Al Madina, responded to this review
15 May 2012

Dear Ms. Mayush, Thank you for taking the time to write such a fantastic review about your stay at Shaza Al Madina during your visit to Al Madinah Al Munawarah. We were delighted to read that you enjoyed our hotel decoration, staff attitude, food quality, room service, housekeeping service as well as our hotel location. We consider it a distinct... More

Newcastle, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Disgusting, horrible hotel - Don't stay here -”
1 of 5 stars Reviewed 13 May 2012

We booked 4 rooms here and stayed for 10 days during April 2012. This is definately not a five star hotel - i won't even give it a 3 star rating. Staff are miserably unfriendly - be prepared to be completely ignored by the waitors at breakfast and treated with complete disrespect by the reception. The room cards have to... More

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Shaza Al Madina, E-Commerce Executive at Shaza Al Madina, responded to this review
14 May 2012

Dear Ms. Zakera, Thank you very much for posting the above esteemed review. We are deeply regretful for the unhappy experience you may have encountered during your stay at Shaza Al Madina. Please note that your comments has raised and discussed with the concern departments who confirmed to carefully reviewing the whole process and implementing the relevant training required. We... More

Jordan
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
45 helpful votes 45 helpful votes
“Lovely one but ....”
4 of 5 stars Reviewed 11 May 2012

The best of this hotel the very short distance from alharam alnabawi ... Very good breakfast althought it s very crowded , most of mornings you have to wait till a table is empty ..but the servers are very helpful in this issue .. The other problem when checking out we had waited around half hour till someone came to... More

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Shaza Al Madina, E-Commerce Executive at Shaza Al Madina, responded to this review
12 May 2012

Dear Ms. Nadia, Thank you for taking the time to write such a fantastic review about your stay at Shaza Al Madina during your visit to Al Madinah Al Munawarah. We were delighted to read that you enjoyed our hotel location, breakfast buffet as well as our services. We greatly value your feedback and opinions and will make sure to... More

Madinah
1 review
1 helpful vote 1 helpful vote
“Very nice hotel”
5 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

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Shaza Al Madina, E-Commerce Executive at Shaza Al Madina, responded to this review
9 May 2012

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Dubai
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“One of the best in Madina”
4 of 5 stars Reviewed 5 May 2012

The hotel is very close (1 minute walk) to the female entrance. Great location and staff are very friendly. The breakfast buffet is really nice. The rooms are clean but a bit old. The open buffet dinner is nice but not worth the money due to the lack of varieties compared to breakfast. Restaurant staff are very helpful and cheerful... More

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Shaza Al Madina, E-Commerce Executive at Shaza Al Madina, responded to this review
7 May 2012

Dear Mr. Mohamed, Thank you for taking the time to write such a fantastic review about your stay at Shaza Al Madina during your visit to Al Madinah Al Munawarah. We are delighted to know that you liked our hotel location, breakfast buffet as well as our staff attitude, who we believe they are the core of our hotel. We... More

Ladysmith, South Africa
2 reviews
2 helpful votes 2 helpful votes
“worst '5' STAR hotel”
1 of 5 stars Reviewed 3 May 2012

Expecting the best from the shaza hotel we were hugely dissapointed this april! The service was the absolute worst. Rooms were not cleaned properly,sometimes till after 9 at night they were still not cleaned despite calling housekeeping several times, carpets are filthy with stains all over. The entire 10 days i stayed there my carpet was not vacuumed at all... More

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Shaza Al Madina, E-Commerce Executive at Shaza Al Madina, responded to this review
5 May 2012

Dear Ms. Leila, Thank you very much for posting the above esteemed review. We are deeply regretful for the unhappy experience you may have encountered during your stay at Shaza Al Madina. Please note that your comments has raised and discussed with the concern departments who confirmed to carefully reviewing the whole process and implementing the relevant training required. We... More

Manchester, UK
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Bogus reviews on here”
2 of 5 stars Reviewed 30 April 2012

Not as great a hotel as reviews might suggest. Inspect the reviews carefully and you'll notice some patterns - 5* ratings on same days with the review written in a very similar fashion. The only good thing about this hotel is its location. It sits opposite Hiton, and behind the front row of hotels, so very few rooms get a... More

Was this review helpful? Yes
Shaza Al Madina, E-Commerce Executive at Shaza Al Madina, responded to this review
2 May 2012

Dear Mr. Afy, Thank you for taking the considerable time to write such a fantastic review about your stay at Shaza Al Madina. We are deeply regretful for the inconvenience you suffered during your stay with us. Please note that your comments has raised and discussed with the concern departments who confirmed to carefully reviewing the whole process and implementing... More

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Additional Information about Shaza Al Madina

King Fahad Road | P.O. Box 25517, Postal Code 41476, Building No# 2943, Central Area, Medina, Saudi Arabia
Price range (per night):* S$170 - 1,278

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