We stayed as couple in the hotel and find this hotel a pefect place to do our rituals in the holy mosque in fresh and comfortable way. The hotel staff is professional, dedicated and helpful. There is free bus service to take you Haram and we never have to wait for more than 5 minutes to wait either way. Breakfast... More

Marriott should be Marriott anywhere in the world, but Marriott Medina does not live up to his name. Room are nice but furniture a bit old, and when we entered we had some not so nice surprizes: a half empty cup of tea was literally stuck to the night stand! how long it had been there?! All the toiletries from... More

The hotel and staff are beyond expectations. The room is very clean and quiet, too close to Alharam, staff are friendly and nice, but at that specific time of the year the hotel was flooded by some sadistic visitors who love to slash themselves and cry all year long! Would rate it 5 if those psychos were not there.

First of all we were not allowed to check in until 3 clock, We reached madina early morning and we request the check in staff who was all alone in the hotel for an early check in as we were leaving the hotel same day by 5pm but the check in clerk refused and argued with us. Despite several request... More

I stayed at Marriot a with lot of expectations, but was disappointed with the decor, room service and other aspects of the hotel. They charge you around 100 riyals for using internet. It seems that the internet usage was complimentary till June, 2012. But due to change in the hotel policy or god knows what reason they have decided to... More

looking at the name of Marriott I booked my hotel with Expedia. It was a total disappointment. The service was extremely poor. My wife and I came back from the Haram at 10.30pm and wanted to have our dinner at the Maz floor restaurant. The reception told me that the restaurant was open till 11.30PM. When we went there, not... More

Last month , i went with my wife to saudi arabia for umra trip with Al Jazira Travel We stayed in zamzam towers in makkah and madinah marriott in madinah Our experience in madinah was really excellent , room was clean and wide , shuttle bus was extremely super , staff were very friendly , i full recommend marriott madinah... More

Stayed at the above hotel for 2 nights (1-2nd Feb. 2013).. The hotel is a walking distance fron Prophet'Haram Mosque (5 minutes slow walk) with 24 hours shuttle bus. Breakfast is good, but it could be better. Manager Mr. Sayed keeps checking the food every 15 minutes. The hotel has very nice and charming olde style that British would appreciate.... More

This is not a 5 star hotel. The bed was worn and mushy, but clean and comfortable overall. Beware, they offer two different breakfasts, one is extremely substandard. Unfortunately our travel agent, Jabal Al Nur, asked for the one star breakfast which should not even be offerred in a "5 star" hotel. The location is good for men, close to... More