Hilton Guangzhou Tianhe (China): See 43 Hotel Reviews and 73 Photos

BloDaJo

Hong Kong, China

Contributor

16 reviews

Reviews in 6 cities

“Modern, Comfortable, Great Service and Value for Money”

Reviewed 23 May 2012 NEW

I stay here about 5-8 nights/month.... home away from home. Rooms are comfortable. Well designed desk for business travelers. Big and modern bathroom with separate shower and soaking tub. Good breakfast selection and decent gym. Front desk check in very smooth. Room service menu could do with an upgrade... I'm getting bored of it. More

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Dear Honored Guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us for many times and trust you are satisfied with our service. All Team Members at Hilton Guangzhou Tianhe are looking forward to welcoming you again in the following days. Best Regards More

George66052

Miami, Florida

Senior Reviewer

7 reviews

Reviews in 5 cities

1 helpful vote

“Good Business Hotel”

Reviewed 17 May 2012

1

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Stayed here during the recent Canton Fair. The location is convenient for travel to and from Hong Kong as it is near the train station. Rooms were new, modern and clean. Executive floor lounge food and drink was also very good....although the staff seemed to be a bit overwhelmed by the amount of guests in the lounge. During the fair... More

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Dear Honored Guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and that you are satisfied with our service. We appreciate your time in providing your comments in regard to inexperienced working skills. We will take this into consideration and communicate this to the relevant department. All Team Members at Hilton Guangzhou Tianhe... More

conamorehome-tumblr

Durban, South Africa

Reviewer

3 reviews

Reviews in 2 cities

“Excellent Stay during Canton Chaos!”

Reviewed 7 May 2012

The sparkling new Hilton, Tianhe, offers a luxurious escape from the chaos of the Canton Fair. I have been visiting Guangzhou at least twice a year for the last ten years, and this is without a doubt the best hotel that I have stayed in to date. The decor is modern and luxurious, and the condition and cleanliness of the... More

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Dear Honored Guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and trust you are satisfied with our service. All Team Members at Hilton Guangzhou Tianhe are looking forward to welcoming you again. Best Regards More

markjomenorca

menorca

Senior Reviewer

8 reviews

Reviews in 7 cities

3 helpful votes

“Excellant business hotel. Hilton Standards.”

Reviewed 6 May 2012

I visit the Canton Fair every year and have stayed at different hotels. This is the best so far. I found an excellent deal on "Beds on line" that I reached comparing prices through tripadvisor. During this fair good hotels normally ask for aprox. 200-250 Euros per night, but I managed to stay there 3 nights for 380 Euros. Well... More

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Dear Honored Guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and trust you are satisfied with our service. Hilton Guangzhou Tianhe was opened on August 2011 with prime location in Tianhe District. Guangzhou East Railway Station, IKEA, Jusco and shopping center are all within walk distance. All Team Members at Hilton Guangzhou... More

Kittayos

Hidden Vault

Senior Reviewer

9 reviews

Reviews in 8 cities

11 helpful votes

“Standard Hilton hotel.”

Reviewed 29 April 2012

Lounge is okay on the executive floor but when I asked about internet connection in my room, I was told to pay 30 Yuan extra. It should be free from what I know. Staff clearly didn't realize this. Breakfast is average imo. More selections would be great. Otherwise, another comfort day with Hilton. More

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Dear Honored guest, Greetings from Hilton Guangzhou Tianhe. Thank you for stay with us and share your experience. We will take your advice into consideration and improve our service and F+B quality. All of team members at Hilton Guangzhou Tianhe are looking forward to welcoming you again. Best Regards More

Phil S

Chelmsford, United Kingdom

Senior Contributor

21 reviews

Reviews in 12 cities

32 helpful votes

“First Class”

Reviewed 28 April 2012

Stayed at the Hilton Tianhe for 3 days during the Canton Fair. You are greeted at the train station and offered a free shuttle bus to the hotel. It would take around 10 mins to walk but if you have baggage I'd suggest the bus. This hotel only opened last year and is very fresh and modern. Check-in was fine... More

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Dear Honored guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and pleased to hear that you have satisfied with our service. Sorry for the unhappy experience regarding to internet charges, we would take action to make the fee notice more obvious to catch guest attention. All of team members at Hilton Guangzhou... More

Principissimo

Milano

Top Contributor

83 reviews

Reviews in 33 cities

55 helpful votes

“A perfect hotel with a basic english”

Reviewed 27 April 2012

Hilton Tianhe is a new 5 stars hotel in Guangzhou. I used to stay in other hotels there for the canton fair and I have to say this is one of the best. Nice location (a lot of restaurants at a walking distance) and nice rooms: I stayed in a JS but even regular rooms are nice. There’s a top... More

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See 2 more reviews by Principissimo for Guangzhou

Dear Honored guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and pleased to hear that you have satisfied with our service. Furthermore, thank you for your advice on our faulty service, we already launched English training for our front tier staff and improve their service skills. All of team members at Hilton... More

pudra

Nicosia

Senior Contributor

36 reviews

Reviews in 21 cities

56 helpful votes

“Excellent”

Reviewed 23 April 2012

That was the best Hilton i've ever stayed. Staff was lovely and helpfull but their English was limited. It was hard do communicate with them. Rooms were well furnished and spacious. Breakfast was good and variable. Lobby bar was nice. Also food quality was perfect. Il Ponte restaurant is a choice that you should try. Location of the hotel was... More

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Dear Honored guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and pleased to hear that you have satisfied with our service. Moreover, we would also appreciate you indicate our staff service weakness on English skills, hotel already hired an English teacher in order to improve our English service for foreign guests. All... More

SolskjaerZA

Durban

Contributor

19 reviews

Reviews in 13 cities

8 helpful votes

“Solid hotel in Guangzhou”

Reviewed 21 April 2012

I have just completed a 3 night stay at Hilton Guangzhou Tianhe. I was in Guangzhou for the Canton Fair. The hotel is very new and is situated close to the Guangzhou East Railway Station. The road the hotel is situated on is a bit dodgy, but if you take a 15 minute walk to the station complex, it is... More

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Dear Honored guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and pleased to hear that you have satisfied with our service. Regarding to the location of the hotel, we are sorry to make you feel inconvenient. Actually, hotel provide guests free shuttle to Canton Fair Exhibition Center and also we are just... More

2008travel

Thousand Oaks, CA

Senior Reviewer

9 reviews

Reviews in 8 cities

8 helpful votes

“Good Service and Hip”

Reviewed 21 April 2012

I stayed at the Tianhe Hilton for three nights on a business trip. The service is excellent and the food is delicious. The design of the hotel and rooms is modern and hip. However, someone could be a bit turned off by all the glass, granite and dark colors. The rooms and bathrooms are large and include thoughtful touches. The... More

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Dear Honored guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and pleased to hear that you have satisfied with our service. Hotel has a upscale 350 sqm fitness center by Precor and a 25-length outdoor swimming which are free of charge for in-house guest. All of team members at Hilton Guangzhou Tianhe... More