I stayed at this hotel for two nights on a trip to see the sights of Xi'an. The hotel rooms were the largest with some of the softest beds I encountered while in China. The shower, rooms, and cleanliness were all top-rate. The addition of slippers to the room was an interesting treat. We were booked in a group tour,... More

We only stayed at Shangri-la Golden Flower while in a short 2-day visit to Xi-An. Overall not bad experience. However I was left with impression I could have got better value for money. Large rooms and rather worn out. Very good and friendly service at reception although restaurant was a bit hit and miss. I believe the hotel offer in... More

Stay @ the hotel was ok. Service @ the front desk was great, however service @ the cafe needs work. Waitress were slow & no where to be found during breakfast hours. We ended up grabbing the pot of coffee ourselves & serving the other tables around us as well because they were waiting too. More

Nice, older hotel with a great sense of customer service by the staff. Athough an older hotel and a bit out of the way from mainstream in Xi'an, it was a great value considering what we paid. The gym is dated but you can get a great workout and the pool is excellent...Executive Club service was impeccable and the food... More

Friendly staff but not a 5 star property. Rooms need updating desperately. More

This hotel is modern and very clean, the drinks were very good value. The staff very attentive and all spike very good English. The breakfast was one of the best with fresh fruit juices and replenished food when becoming empty. The hotel manager was very polite and I enjoyed my stay here . Beds very comfortable and rooms spotless More

We enjoyed our stay here - very tidy hotel, amazing beds, very good breakfast buffet, and an attentive staff. The location is not for walking, however, it is near a freeway ramp, and in a neighborhood with nothing to see. Once we saw the center of Xi'An, with it's quaint streets and old City Wall (which was decorated and lit... More

Our family stayed here for 2 nights arranged by our tour company, EXPLORIENT. The hotel is older and located in a very busy area where there isn't much to do outside. The rooms we had were spacious and very clean and coomfortable. Very executive style suites. The staff were wonderful and very helpful. The breakfast buffet was not as good... More

This is an older hotel, as noted by many previous reviewers, and it does show. While the service measures up to the Shangri-la standard, the breakfast at the cafe is disappointing. It is much cheaper than the newer Shangri-la in town, but may not be the best value-for-money as well. The location is not ideal -- to get to any... More