When you walk into the lobby of this hotel, it's hard not to be impressed. Hotels in China seem to be built on purpose to impress on first glance. The rooms are another matter. The first time I stayed here, the 8th floor room was in need of a bit of cleaning and thoroughly deserved a 3 star rating. However,... More

Found this hotel thru Agoda and rate was attractive. For the price I paid, this hotel exceeded my expectation. Arriving from Shanghai via high speed train, you just walk 5 minutes and you are in the hotel. Room is standard in size, clean and with the basic amenities. Yes, it is old and outdated, but it seems management has maintained... More

Stayed here two nights as part of a 24 day trip around China. It appears to be an older hotel in need of refurbishment. Rooms were dark in colour with minimal lighting and appeared drab. Hard beds. Breakfast was acceptable. Free wifi in lobby. View from window was of large office block opposite. Various stains on carpet and moldy bathroom... More

I stayed here for a two day mini-vacation in Hangzhou, not only did the front desk totally ruin and mess up my reservation,once i got to my room, the ventilation was horrible in the washroom, smell of feces, and to my shock, there was a small mice near the mini- table. More

Conveniently near train station but in a poor entertainment (bars, restaurants, clubs, ...) area. Staff is polite but with poor English and lack of informations about the city. More

Redstar is located close to the Hangzhou Railway Station, a 5-10 minute walk once you are familiar with your surroundings. I say this because it’s a little tricky to negotiate your way from the station to the hotel – it’s shielded by a construction site and you need to cut through a few side streets. It’s highly likely you will... More

Stayed here while passing through to Shanghai, its in the heart of town located close to everything. Its a short walk to the train station and a 20 minute taxi ride from the airport. Room was really clean and well layed out, all the reviews I have read tell of Hard Beds, how true this is through the whole of... More

BE Warned, Expedia has the wrong description for the superior room. IT IS NOT a Queen size bed, only a small single bed. The hotel will not honor the expedia listing of a queen size bed. It is inaccurate and false. I stayed for two nights, the second night in the business room at RedStar Culture. In the business room,... More

Have a special business floor at 20th with a dedicated office facility. The room is clean rather than luxury, most typical business room. If you are foreign in here, the communication with the crew is a challenges. When you need a taxi service, you have to be a patient guy because most of taxi driver won't stop for you even... More