The hotel is far from town but with very good connections.The rooms are spacoius with a very good shower and bed.The pillow is to small and to soft for me.There are not so much channels on the tv but you can buy a card for 1000 yen to see movies on tv.The restaurant on top(21th)floor is to expensive,but terrace grill... More

The room we stayed in Sheraton in Kobe Bay is actually pretty big, compared to the usual Japanese hotels where most are cramped and small in size... Bed is very comfortable to sleep in and the bathroom is big too (2 people can stay together inside at the same time).. Staffs are English-speaking so not difficult to communicate with them... More

We stayed at the Kobe Bay Sheraton for a school event. The hotel is on Rokko Island and fine if your activity is there like ours, but you are not in the city. However, it is easy to access Kobe city via the local bus that picks up at the hotel and goes directly to the main train station. We... More

I was here for a company meeting, and spent three nights. I don't have much to add that hasn't been said before. The rooms are dated to say the least, there's no WiFi in the rooms, and as a vegetarian, I found precious few options at the breakfast buffet. The English spoken by the staff at the front desk is... More

If you want to stay in a hotel with excellent 1970’s “international” standard, you can do no worse than the Kobe Bay Sheraton Hotel and Towers. We stayed 5 nights as our headquarters to visit Kyoto, Nara and Osaka before a cruise, and the staff was friendly and officious. However, while the facility is quite new, the service, language and... More

I stayed in Hiltons, Novotels, shangri-la etc... always satisfied ! for the first time we choose Sheraton, that is supposed to be on the same standards ! ...yes supposed only, what a shame, it's not just bad, it's awfull. I stayed good places, bad places, but that much disapointing, never ! for the first time in my life I had... More

Kobe Bay Sheraton was actually not our first choice for our Japan Trip, however we decided to stay in this hotel after we found out that this hotel was one of the Universal Studios Japan Associate Hotel, the USJ website stated there is a direct bus service is available from the hotel to the theme park. After we booked this... More

Great business hotel attached right to the rokko island station. Although you can take this to sannomiya (through stop at sumiyoshi), best bet is the bus (only 330¥) which leaves every 20-30min. Hotel itself is nice with large comfortable rooms, great views of the beautiful island, and convenience galore (walking distance to so much on rokko), but a bit dated... More

This hotel is on Rokko Island which seemed like it might have been a bit out of the way but the location is actually perfect. The island itself is an oasis of greenery and there is a huge public swimming areas for kids right in front of the hotel. As a tourist goes you have easy access to Kyoto, Osaka... More