Overall it was 'ok', but didn't feel like 4-5 stars. This surprised me, since it was ranked extremely high on TripAdvisor's reviews (#4 or #5 at the time I booked it). pros: - Free wired broadband Internet in the room (no WiFi though) - Location is at walking distance (~15 minutes) from Gion area, which is nice at night -... More

My daughter and I stayed there May 16-20, 2012. The following are the pros- great service, terrific location, and comfortable rooms. The cons- the buffet breakfast on the 17th floor was good with fresh fruit, yogurt and baked goods but did not have enough "western" items such as a good cheese selection and freshly made pancakes/waffles. Also the staff toasted... More

Spent 2 nights at the Okura. Great location and very nice/clean rooms. Lobby hasn't been renovated for a while but rooms are fine. No wifi except for the lobby so if you plan on connecting to the internet, you too will notice how out dated the lobby is. Breakfast isn't great so just head up the block for that and... More

We selected the Okura based on tripadvisor reviews, the reputation of the chain and the desire for a room with a view (the Okura is one of the higher buildings in Kyoto). We flew directly to Kyoto from Boston so were tired when we arrived. The excellent service and plush quiet tranquil room was perfect. After seven nights we were... More

This hotel was our best hotel during our stay in Japan. Everything there was perfect; the room were big for Japan standard; luxurious ; hyper clean and with comfy bed, and the service was top noch. The staff were very friendly and customer oriented; I think it must be a signature of the group Okura as we had the occasione... More

Stayed here for two nights and had hoped to get off the waitlist for the previous two nights, but a room never cleared. Our room, a deluxe double, was very spacious and had a well-equipped bathroom. The decor was on the modern side, and the bed was not as hard as some that we encountered in Japan. One oddity was... More

Luxury hotel close to the best nightlife,shopping and transportation. We spent two nights here with our teenage son. A great choice if you want modern luxe with Japanese style. More

This was my second stay here. The Miyako (now a Westin) is also good, though it is tucked away in the hills, so not ideal for sightseeing. By contrast the Okura is next to the city hall, and ideal for exploring the shops of old Kyoto. Rooms are very good, and the staff excellent. In particular the concierge staff are... More

Although it was only for a night we made the right choice to stay at the Hotel Okura. The place to start is the service. I have limited Japanese so it was a HUGE pleasure to be greeted at the front desk by two different fluent English speakers. Check in was easy and the service from the bell staff was... More