We arrived in Nagano about 3pm, without a hotel reservation but had read positive reviews about this hotel on tripadvisor, so we decided to have a look. The tourist information on Nagano railway station provided a map and it was approximately a 10min walk from the west exit. The hotel is located on the same street as the Zenkoji Temple.... More

The room we were in was very small, even by Japan standards, and we were coming from a comfortable stay in Hotel Tokyu Excel in Kanazawa so that was the reference point. Nothing wrong with this place, just small room, and gets hot fast 9we went in winter). Location is good, within walking distance to the Nagano station (10 minutes.... More

I like JAL for its traditional and a little bit old-fashioned style to do business. That's why I decided to select JAL hotel as a place to have a short holiday stay on Christmas holidays in 2010. Hotel was in a very good location in the city. We arrived by express train from Osaka and it took us around 15-20... More

Comfortable hotel with great moutain views from the rooms and the breakfast restaurant on the top storey of the hotel. Rooms were reasonably spacious and comfortable. We only stayed a night but we could have stayed for 3 or 4 nights comfortably.. My only complaint is the breakfast restaurant was overheated and too hot. I know this is a Japanese... More

My partner and I stayed here for a few days and were unlucky enough to have a problem with our room on the first night. We couldn't pin down the source exactly, but a strange noise coming from a nearby room kept us awake all night. The next morning they were kind enough to move us to another room -... More

We stayed in this hotel for three nights and overall I think the hotel is too pricey. The hotel is a business hotel conveniently located near the JR station. Style and restaurants are like you would expect from this sort of place. +++ location ++ the breakfast itself is a little bit above average but the scenery of the view... More

Nagano is a nice city to visit. This hotel and room were clean, tidy and quiet. There were no bell boys but the reception staff were very helpful. The room we stayed in was large by Japanese standards. Green tea was available but English tea and coffee were not supplied in the room. I would stay in this hotel again... More