The location of the hotel was great for sightseeing and eating. A little difficult to find from the train station but quickly accessible once you know the way. Staff was really polite - only problem was having the return the key each time we left the hotel. Wifi should also be offered in the rooms for easier access.

Before our wedding, our family stayed at this hotel in Osaka, Japan. Definitely, price wise, it is expensive hotel. couple of hundred dollars per night. however, it is one of most well-known hotel, their service was really good. Also, we had dinner at the signature hotel located on the top level of the hotel. They could communicate in English for... More

hotel location is ok and the room is not bad, but to my great disappointment, the front desk guy is terribly rude. I will never book this hotel again. There are tons of hotels around namba. If you can't speak japanese then this is not the hotel for you. my only question to him is if there's a charge to... More

We booked this hotel thru a Japanese website and were able to get a better room rate. Having been to Japan several times, I was surprised to find that the room was not as small as I expected (semi double room). The bed was comfortable and big enough for me and my wife. The flat screen TV was small and... More

Great location,walking distance to most shopping areas and great customer service provided by the front desk crews..:) Thumbs UP

A good base for experiencing Amerika Mura/ Namba/ Dotonbori areas of central Osaka. (daytime shopping, night-time clubs/ bars etc) Within a 5min walk from above areas and subway entrance. Very little english spoken by staff. I guess enough to get by, though I speak enough japanese to be understood. **Hotel signage is ONLY in Japanese! If you can't read kanji... More