We stayed here, as a base while exploring the area for a couple of days. First the good points: Check-in is swift, efficient and very pleasant. Japanese efficiency and service at its best. The rooms themselves are very nice. Large and well appointed. Bathroom we had was large, with separate wash-basin & shower/toilet connected areas. beds are very comfortable. We... More

Good views, quiet luxurious room, amazing service, good shuttle service to subway/train station. Expensive but worth the price if you want a comfortable stay in Osaka. If you are able this is a hotel to upgrade to a suite. The bathroom is high quality, beautiful linens, lush bathrobes, Japanese Pajamas are provided. Lots of great luxurious touches at this hotel.... More

Travelling on holidays and was spending just one night in Osaka. Booked a standard room through www.wotif.com and when we arrived we were advised that we had been upgraded to one of the suites. The room was big and beautiful, gorgeous views, super comfy bed, stunning bathroom, what more could you ask for. Main downside is additional costs, no free... More

Beautiful hotel with a warm and friendly staff. Spacious rooms, huge actually by Japanese standards. Free wifi enabled us to stay in touch with everyone back home. Location was perfect for us and allowed us to get out and visit the neighborhood and local culture. Just a short walk to train station enabled us to use this hotel as our... More

This hotel was ideal as 2 minute walk to the office, but no wifi although did bring a portable set up to the room but it just didn't connect. As always in Japan staff very attentive. Room service food was below average and just didn't want to try the restaurant. Big bonus was the lovely pastry shop around back.

Great hotel for business. Was perfect location for my business meetings in the tower opposite. Standard of service, cleanliness etc great as is typical in Japan. Nothing was too much trouble. Had very good food in the Japanese restaurant in hotel (6th floor).

I am a SPG fans and certainly try to live in the Starwoods hotel. There seems 3 hotels in Osaka while St Regis is too expensive for me (and I later found that that hotel is located at the center of Osaka, which is good location). Westin is near the Umeda station, which is the center of all the Osaka... More

This is the first Westin hotel built in Japan. There is a courtesy shuttle from the JR subway station to pick you up to take you to the hotel. At the hotel, a man carries a sign in the lobby, and rings a bell when the shuttle is available to take you to the JR station. Only if you a... More

I had a one night stay here in February 2013 on business. I arrived quite late (21:00) and left fairly early (8:00) so the bare minimum occupancy from me. I am a platinum member with SPG, so the following review reflects that. The hotel is a short walk from Osaka station (8 minutes or so -look for the tunnel that... More