The best reason for staying at Gardens is its location. It is connected to both the Gardens Mall and the Mid-Valley Shopping Center, where you can go shopping, buy necessities you may have forgotten to bring, and have a wide variety of food choices. It is also a short walking distance to the train station which brings you to KL... More

Me n hubby stayed from 22 to 24 May at Rm 2202. Chk in was effiecient. Wifi username & password were given by the reception. We were given the corner room. Air con were strong which was good given the humid weather in KL. Amenities such as cotton bud, toothbrush & toothpaste, shower cap, shaving kits were provided. There were... More

1 night's stay on business. Upgraded to Premier Executive for the space to accomodate my 2 kids. Paid about RM120 extra for the upgrade to a bigger room and access to the lounge and it was worth it. Room was big enough but the bath area has no particular door so practically someone could just walk into the bath area... More

I stayed 3 nites at the gardens hotel n I absolutely loved it! Front desk n porters are polite n professional. When we checked into the room, we we're impressed by how e designer plotted out the design of the room. Eg: cupboard is within the washroom. Toilet cubicle is kept separate, rain shower n bath tub is in another... More

The hotel looks fairly new but needs renovation. The hallways and rooms have a dirty gray carpet. It smells like mothballs. The showers have mold in them. Easy to correct. I wish had had some cleaner to clean it. The one good thing is they have a very good breakfast with many choices as part of the room. The beds... More

We stayed here as a family (two adults and an infant) over Easter 2012 in a One Bedroom Apartment in the Gardens Residences. Our criteria for accommodation was two rooms (so we could still be awake after our infant had gone to sleep) and laundry facilities on site. Location was no big issue for us. Pluses - Very large apartment... More

Stayed in Executive club room from 7 to 9 May 2012. Corner room was given and spacious. Check in was easy and fast at the 29th floor. Clean rooms and comprehensive toiletries. 3-piece daily free laundry was a surprise. The wifi in the room is a huge plus. There was a huge and impressive gym but the pool look a... More

I have stayed in the Gardens for around 5 times since 2010. My last visit was Dec 2011. The first time was excellent and everything went smoothly. But as time went by, it got worse. Service was always average - on an occasion I remember having to call the front desk 2 or 3 times for something I had requested,... More

It was my first time staying at the hotel on a business trip. The moment I stepped into the hotel, I was attracted to the 'scent' of the hotel. The 'scent' is welcoming, invigorating and soothing. It really gives u the feeling that you have stepped into a 'garden'. The room was spacious, clean and I got a good view... More