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Doubletree by Hilton, Kuala Lumpur

5.0 of 5
348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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Doubletree by Hilton, Kuala Lumpur
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327 traveller photos
Ranked #16 of 188 hotels in Kuala Lumpur
4.0 of 5 stars 408 Reviews
Travellers' Choice award winner Travellers' Choice® 2012 Winner Trendiest | Bargain | Luxury
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408 reviews from our community

What travellers say about this hotel
  • “Very good” (18)
  • “Ampang Park” (15)
  • “New hotel” (13)
  • “Executive Lounge” (12)
  • “Makan Kitchen” (12)
  • “Next morning” (9)
  • “KL sentral” (8)
  • “Chocolate chip cookies” (6)
  • “Swimming pool” (6)
  • “Italian restaurant” (5)
Traveller rating
    175
    160
    49
    10
    14
Only show reviews for Family (68) | Couples (153) | Business (82)
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A value for money version Hilton”
4 of 5 stars Reviewed 24 May 2012 NEW

It's really value for money for what we got at Doubletree Hilton. Loved the cookie that we got at the reception(really nice!!) and the rooms are amazing! Location is not too bad just that getting to areas such as Bukit Bintang is quite a hassle due to the poor transportation system of KL(nothing to do with Double Tree). Anyway the... More

Was this review helpful? Yes
Singapore, Singapore
1 review
“The best hotel with the most comfortable bed ever.”
5 of 5 stars Reviewed 23 May 2012 NEW

The size of the room is huge. I was on the executive floor. The shower was amazing! I did not even want to leave my room. I will definitely return. More

Was this review helpful? Yes
Doubletree-KL_GM, General Manager at Doubletree by Hilton, Kuala Lumpur, responded to this review
24 May 2012

Dear Harminder K, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted to hear you enjoyed the stay with us especially our signature bed - Sweetdream®, room and the rain shower. I trust you all also enjoyed our famous DoubleTree cookie and I hope we will have the opportunity to welcome you... More

Scotland
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Loved it”
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

Stayed May 2012 for 1 night. On Company Rate. I was originally staying at another hotel which I wasn't overly impressed with and then discovered my company had a rate with this hotel as well so moved over. I think this is an excellent hotel. It's pretty central - walking distance to the Petronas towers. Nice pool area with bar/restuarant... More

Was this review helpful? Yes
See 2 more reviews by Blbovka for Kuala Lumpur
Doubletree-KL_GM, General Manager at Doubletree by Hilton, Kuala Lumpur, responded to this review
24 May 2012

Dear Blbovka, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted to hear you enjoyed the stay with us especially the location, room, lounge lobby and how the team looked after you. I trust you all also enjoyed our famous DoubleTree cookie and I hope we will have the opportunity to welcome... More

Tehran, Iran
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“good choice in city center”
4 of 5 stars Reviewed 20 May 2012

same yummy cookie and charming welcome in enterance, polite staff, nice area, clean room and joyful happy hours in the lobby bar. we stayed there 4 nights and enjoy a lot there. you can reach petronas buildings and some shopping centers by 10-20 min walking, and you can find anything you may need in the area. just the swimming pool... More

Was this review helpful? Yes
Doubletree-KL_GM, General Manager at Doubletree by Hilton, Kuala Lumpur, responded to this review
21 May 2012

Dear Shotgunn, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted to hear you enjoyed the stay with us especially the location, room, and Axis Lounge. I trust you all also enjoyed our famous DoubleTree cookie and I hope we will have the opportunity to welcome you back to DoubleTree by Hilton... More

New Delhi, Delhi, India
1 review
“Hotel Double Tree Hilton”
5 of 5 stars Reviewed 20 May 2012

It was a pleasent experience to stay in the Hotel Doubletree Hilton. They have a nice restaurant and the in room dining experience was good. The cookie given by the Hotel at the time of checkin assured me that the experience will be good and I was not wrong in my assumption. Although the rooms were of small size than... More

Was this review helpful? Yes
Doubletree-KL_GM, General Manager at Doubletree by Hilton, Kuala Lumpur, responded to this review
21 May 2012

Dear Ushpreet B, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted to hear you enjoyed the stay with us especially the location, F&B restaurants and in-room dining service. I trust you all also enjoyed our famous DoubleTree cookie and I hope we will have the opportunity to welcome you back to... More

Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Modern hotel with central location.”
3 of 5 stars Reviewed 20 May 2012

Check-in was not smooth - the checkin area is cramped. All the fuss about the cookie and then cookie was warm but rock hard. No bath in room (shower only). Bed and pillows comfortable. Good location for access to shopping (KL CC) and Petronas towers. What you get for what you pay is good value. No free wireless, in room... More

Was this review helpful? Yes
See 2 more reviews by Mummydolphin for Kuala Lumpur
Doubletree-KL_GM, General Manager at Doubletree by Hilton, Kuala Lumpur, responded to this review
21 May 2012

Dear Mummydolphin, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted to hear you enjoyed the stay with us especially our signature bed - Sweetdream®. I have noted your various comments especially for arrival experience. I apologize for any inconvenience caused. Certainly we are working hard with the team to improve hotel... More

Tehran
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Beautiful City with Terrible Thieves”
4 of 5 stars Reviewed 16 May 2012
5
people found this review helpful

Good points: - new , modern . clean - good location . near LRT station . not so far from twin towers - good view - polite staff - rich breakfast - enough facilities and convenient room Bad points - no free internet in the room - if you give the deposit in US$ , you will not get it... More

Was this review helpful? Yes
Doubletree-KL_GM, General Manager at Doubletree by Hilton, Kuala Lumpur, responded to this review
18 May 2012

Dear TehranMoj, Thank you for staying with us, and I appreciate the feedback on the hotel. I am disappointed to hear that you have faced the bad experience with the theft issue nearby hotel premises which we are unaware of. I would appreciate if you can send me the details so we can work with local police. Please directly write... More

Bangkok
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“5 Stars hotel good location in KL”
5 of 5 stars Reviewed 13 May 2012

The hotel location a bit far from Airport but in the KL city center, nearby many landmark and entertainment district. 5 stars hotel with reasonable price, good services. Room size fit able for 2 persons. More

Was this review helpful? Yes
Doubletree-KL_GM, General Manager at Doubletree by Hilton, Kuala Lumpur, responded to this review
14 May 2012

Dear sanipaim, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted to hear you enjoyed the stay with us especially the location and how the team looked after you. I trust you all also enjoyed our famous DoubleTree cookie and I hope we will have the opportunity to welcome you back to... More

San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Treated Like Absolute Royalty”
5 of 5 stars Reviewed 11 May 2012
2
people found this review helpful

I've never thought of Doubletree as 5 star but Asia is full of surprises! I've spent a total of six weeks in this hotel over the last two years. From the moment I get out of the car to the moment I walk into my room, I feel like I'm the most important person on the property. The rooms are... More

Was this review helpful? Yes
Doubletree-KL_GM, General Manager at Doubletree by Hilton, Kuala Lumpur, responded to this review
14 May 2012

Dear Josh R, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted to hear you enjoyed the stay with us especially the location, room, rain shower and how the team looked after you. I trust you all also enjoyed our famous DoubleTree cookie and I hope we will have the opportunity to... More

Singapore
1 review
1 helpful vote 1 helpful vote
“Lovely room”
4 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

My hubby and I stayed here for two nights. We were lucky to get a big room; one that has a corridor and shoe cabinet leading to the room. We were pleasantly surprised by its size and welcomed it very much as we had a couple of luggage with us. We enjoyed the comfortable bed and pillows too. My hubby... More

Was this review helpful? Yes
Doubletree-KL_GM, General Manager at Doubletree by Hilton, Kuala Lumpur, responded to this review
10 May 2012

Dear N9M, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted to hear you enjoyed the stay with us especially the room, our signature bed - Sweetdream®. I have noted your comment regarding the faulty tap, and I apologize for the inconvenience caused. Certainly we will work with the team to improve... More

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Additional Information about Doubletree by Hilton, Kuala Lumpur

348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Price range (per night):* S$126 - 254

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Doubletree by Hilton, Kuala Lumpur
348 Jalan Tun Razak
Kuala Lumpur 50400
Malaysia
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