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PARKROYAL Serviced Suites Kuala Lumpur

No. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia
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Traveller (1992)
Room & Suite (1170)
Videos (1)

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About

#66 of 493 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Designed to satisfy the needs of both extended and short-stay travellers, PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Children's playground
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kids club
Highchairs available
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, Malay
Hotel links
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Location

No. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia
PARKROYAL Serviced Suites Kuala Lumpur
2,864Reviews134Q+A100Room tips
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  • 83
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Amran A wrote a review 13 Mar
1 contribution
The room need a makeover. The furniture was worn out. The wall paper in the room was peeling all over. The toilet tiles had grouts. The room look exactly the same when i 1st visited more than 8 years ago. However the location,close proximity to eatries n minimarts is a huge factor. Finally the real assets is the staff of PARKROYAL. Their service attitude is examplary.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 6 days ago
Dear 861amrana, Thank you for taking the time to share your recent stay experience with us. We do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Virginia J wrote a review 11 Mar
3 contributions4 helpful votes
Massive room, that came with a full size couch and spacious kitchen! Super comfy bed, generous with pillows and felt like royal beddings. The rooftop pool is icing on the cake. Definitely cool location and staff, uber friendly, sweet really.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Pisco is right next door and a craft beer bar just downstairs. Walking distance to Pavilion, and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 1 week ago
Dear virgioynia, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vlad Z wrote a review 10 Mar
Minsk, Belarus4 contributions
Spacious room with a kitchen. Nice but worn out furniture and equipment. Breakfast is not much to write home about: poor coffee, low number of dishes, not too many European dishes. Reception ignored my request for room service. WiFi is good. Location is good.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 1 week ago
Dear 30vladz, Thank you for your candid feedback and we are sorry to note that your recent stay experience had fallen short of expectations. We do note the area of attention as highlighted for further improvement. Kind regards Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Monika P wrote a review 10 Mar
4 contributions
Very old. Rooms are very noisy, all noises from outside can be heard. Staff didn't really try hard, at the reception they were very bored. When we checked in we didn't receive any information about the hotel (room accommodation, pool location, breakfast, etc.). We would have to obtain information ourselves. we didn't welcome each other. Breakfast very little choice for Vegetarian.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 1 week ago
Dear Monika P, Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this situation is not repeated. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AIDA SYAABAN wrote a review 7 Mar
Singapore, Singapore1 contribution
+1
5 days 4 Night stay at this Suites is not enough. Suites was spacious & Clean toilet with bidet, Staff was so friendly . 2 pools in level 1 & Level 30 . Convenient place to stay and alots of halal Eateries opp the suites . Overall soo happy with the stays!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Easy Accesss & They have shuttle service at 11am - 11.15am to Berjaya Times sq , Suria KLCC ,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 1 week ago
Dear Culture34734409176, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nadam wrote a review 7 Mar
2 contributions
Th staff are cordial and quick with their service. The security helped with loading the baggie into the car. The checkout and checkin counter staff was efficient and accommodated our requests without any concerns. The hotel location is near to the Jalan Alor food street and the nightlife hubs. Getting a grab from KLCC can be a pain especially at night. The hotel can do with adding a staff to help with local transport.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: A busy area, Getting a grab from KLCC late at night is difficult. Beware of local taxi cartels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 1 week ago
Dear Madan K, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rosanne C wrote a review Feb 2024
6 contributions
Quiet hotel with large rooms, excellent beds and pillows, great location, great service with very kind staff and security, nice and clean rooms, hallways, etc. High marks on cleanliness. Great stay! Tons of restaurants with amazing fresh food and juices and lots of massage places right outside the door. Our room looked like the pictures on their website. Breakfast was good also. Wonderful people and we really enjoyed our stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Great location and service. You won’t be disappointed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 2 weeks ago
Dear rosannec296, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PinXun wrote a review Feb 2024
Singapore, Singapore178 contributions97 helpful votes
Front Desk did not realized that I booked a birthday package and don't even know what is a birthday package. I requested for a room upgrade and was told that even GHA platinum or titanium will not have any room upgrades in the hotel and I only holding a gold tier, the chance is zero. I meant surely, there is a better way to phrase it. Then I told the front desk that my birthday package has a upgrade benefits, then she took a while to check and yes i got upgraded to a 2-bed room suites but what's the point with just a guest in the room? Also I was expecting a birthday cake but all I got was a tiny slice of cake?
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 1 week ago
Dear PinXun, Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Road16002644478 wrote a review Feb 2024
Sarawak, Malaysia2 contributions
1. We arrived around 9pm. The receptionists ( man) was so unfriendly. Can you just smile and say,please wait for a moment. Dont just ignore aomeone in front of you who though you are done layan another customer. Manner. 2. Our room ; the bathroom floor is so slippery. ( studio suite). Very slippery ( no grip at all) that my kid fell and i myself almost too. 3. The smell ( fragrance) at the lobby is way to strong. Too strong make us feel pening. 4. Could prepare extra towel/ rug for the kitchen area. And for the bathroom as well. + we ask for the replacement tv remote batteries, they give it straight away. Thank you.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Good location. 5 minutes walk to nearest monorail Station .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 3 weeks ago
Dear Road16002644478, Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated. Sincerely, Bernard Sebastian
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NickGi wrote a review Feb 2024
Germany23 contributions3 helpful votes
Great pls e to stay , nice serviced apartments. Not far from city centre and local shopping malls. Quite and relaxing. Breakfast could be a little bit better but that is always subjective. Pool Great good view. Staff very friendly and helpful
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 3 weeks ago
Dear Trail03389988992, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$71 - S$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parkroyal serviced suites kuala lumpur hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
287
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PARKROYAL SERVICED SUITES KUALA LUMPUR (S̶$̶1̶2̶2̶) S$71: UPDATED 2024 Reviews and Photos

Frequently Asked Questions about PARKROYAL Serviced Suites Kuala Lumpur
Which popular attractions are close to PARKROYAL Serviced Suites Kuala Lumpur?
Nearby attractions include Ur-Mu (0.2 km), BB Park Bukit Bintang (0.5 km), and Jalan Alor (0.4 km).
What are some of the property amenities at PARKROYAL Serviced Suites Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at PARKROYAL Serviced Suites Kuala Lumpur?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL Serviced Suites Kuala Lumpur?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at PARKROYAL Serviced Suites Kuala Lumpur?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to PARKROYAL Serviced Suites Kuala Lumpur?
Conveniently located restaurants include Kampachi EQ, Nipah, and Bottega Lounge.
Are there opportunities to exercise at PARKROYAL Serviced Suites Kuala Lumpur?
Yes, guests have access to a pool and a fitness centre during their stay.
Does PARKROYAL Serviced Suites Kuala Lumpur have airport transportation?
Yes, PARKROYAL Serviced Suites Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PARKROYAL Serviced Suites Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL Serviced Suites Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.