We stayed @ The Sheraton Imperial Hotel for one week. This would have to be our favourite Hotel of all time!! The Service from all Staff especially the Club Lounge Staff (Allah & his fantastic Team) to the Staff @ Essence Resturant! We were very well looked after and it was brilliant coming back from a Days Exploring and Shopping...
More
We stayed at this hotel for about 3 nights in December and were quite impressed with the service, rooms and the dining facilities. We were given a little upgrade which helped. Rooms are of decent size and bathroom facilities are excellent. Large picture windows in the rooms give a good vista of this busy city. Not too far is the...
More
Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Kuala Lumpur. We really appreciate your positove comments our service, rooms, restaurants, views from the room, the convenience of the monorail and complimentary Wifi at the LInk@Sheraton in the lobby. We look forward to welcoming you back to the Sheraton Imperial on...
More
I spent my starwood points for a free weekend night, perhaps that is the reason why I was assigned a dated room? The room was undoubtly spacious but the toilet was so stained. I was deeply dissappointed.
More
Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Kuala Lumpur. We really appreciate your comments about the design of our rooms and we are constantly reviewing our facilities to ensure we meet the expectations of our guest. We hope we can welcome you back to the Sheraton Imperial on future...
More
I stayed in Sheraton KL for 3 nights as a leisure traveller. The hotel is only 5 mins walk from Medan Tuanku monorail station and it is an easy 10 mins ride to the main city district. I personally do not mind travelling by rail as I am from Hong Kong, however I think the monorail is always packed with...
More
Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Kuala Lumpur. We really appreciate your positive comments about the convenience of the monorail, our spacious rooms and the friendliy check in and check out you experienced at the Front Desk. I was surprised by your comment of no Wifi, since the...
More
This is my second time staying in sheraton kl. It has been a pleasurable stay. The hotel is well designed, traditional in setting and style, yet very intimate and timeless. My room was spacious, it even came with a walk-in dressing room with a safe inside. I had the twin-bed deluxe room, the single bed was large and can even...
More
Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Kuala Lumpur. We reaaly appreciate your positive comments about the design of the hotel, oyr spacious rooms, Link@Sheraton and the signature breakfast at Essence's restaurant. We also appreciate your comments on areas we can improve, your feedback is very important to us...
More
i stayyed only one night there ,in the morning at 11 oclock before one hour of checking out a staff came to check the mini bar ,it is only cola cans and beer ,nobody will lie if he used the mini bar ,u can check while the guest processing the checking out .the location was good cos the easy access...
More
Thank you for taking the time to write a review regarding your recent stayu at the Sheraton Imperial Kuala Lumpur. We really appreciate your comments about spacious rooms and convenience to the monorail for getting around KL. Thank you for bringing to our attention the issue with checking the mini bar before your departure and allowing us to learn from...
More
I have stayed several times at the Imperial - it has always been our hotel of choice when travelling to KL, but this time it did not hit the mark. Our room was fine - Tower View although the bathrooms are starting to show signs of needing a makeover. The smell of smoke coming through the air conditioning was awful....
More
Thank you for taking the time to write a detail review of your recent stay at the Sheraton Imperial Kuala Lumpur. As loyal SPG member we reall appreciate you sharing all the service concerns you experienced because it allows us to learn from your experience. It is very important for us to receive these comments so we can constantly review...
More
We stayed two nights at this hotel a week ago. From check in to check out we had a great experience from Kurt Vieren and his fabulous staff. The airport transfers were very comfortable, punctual and friendly. The Club Lounge was welcoming for both breakfast and pre dinner drinks. To our surprise, the hotel has engaged the remarkable services of...
More
Thank you for taking the time to write a review regarding your recent stay at the SHeraton Imperial Kuala Lumpur. We really appreciate your positive comments about our associates, airport transportation, Sheraton Club and Villa Danieli's with Chef Alessandro. We look forward to welcoming you back to the Sheraton Imperial on future visits to KL. Best Regards, Chuck Abbott
More
Overall, the hotel is a good value in a convenient part of town. We didn't think much of Kuala Lumpur, but the hotel was definitely the best of the trip. We paid for a club room, which was a good value. The lounge access (wifi and a much quieter place to snack) and high floor away from the street made...
More
Thank you for taking the time to write a review regarding your recent stay at the SHeraton Imperial Kuala Lumpur. We really appreciate your positive comments about the convenient location especially to the monorail, our signature breakfast, good value for money and the Sheraton Club. Congratulations on your Honeymoon and we look forward to welcoming you back to the Sheraton...
More
From KLIA, we paid about RM75 to reach this hotel. Hotel is located near monorail and not far from underground. As you enter the hotel, you will be amazed with the interior. The receptionist was very helpful. As a gold SPG member, I was entitled to get extra points or free internet. I chose internet access because I knew I...
More
Thank you for taking the time to write a review regarding your recent stay at the SHeraton Imperial Kuala Lumpur. We really appreciate your positive comments about our convenience to the monorail, check-in, spacious rooms and follow up with your lost & found. As a loyal SPG member we are glad you enjoyed your selection of complimentary wifi in your...
More
If you own or manage Sheraton Imperial Kuala Lumpur Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
93% recommend
91% recommend
93% recommend
