Excellent value for money, definitely a 5 * hotel. The front of house staff could not do enough for you, very helpful with recommendations and areas to visit and the best way to get there. The bedrooms are fantastic, worth paying extra for the petronas towers view.

We spent there one night, room booked with spg points, one week before i got a notice that it was upgraded so we got a lovely huge suite on 33 floor overlookin petronas twin towers! View was amazing and so was the room, not to mention staff service (lady at the reception who set us all up and took us... More

Stayed one night,slow checkin,Got to room no WiFI,rang reception told I was in wrong room.Which I wasn't they booked me in.The club and the staff on the 39th floor were excellent pity the reception was not as good.Went down at 10 am to tell reception i would be checking out at midday by the time I returned to my room... More

Firstly, we love this hotel as it holds plenty of fond memories for the both of us. We returned in December 2012 for a short stay while attending a wedding at a hotel nearby. The service was great as it took less than 10 minutes from parking to being whisked into our room. The decor of the hotel is well... More

Our recent sojourn at this most welcoming of destinations,following a trip that took us to many wonderous Malaysian destinations ,proved to be the jewel in the crown.Like a palatial caravanserai, we were welcomed and treated like we were the only guests staying there.. The room we were allocated on the 36th floor was both quiet and comfortable in the extreme..... More

Went back after 8 years, had a great room 37th floor overlooking Petronas Towers.The staff so good in helping me due to my husband being disabled Love this hotel it is so convenient. The staff are so helpful. We enjoyed very good food whilst there in the main restaurant. Buffets of an evening were to die forwish I could have... More

A very nice hotel in a central area of downtown. The staff was very helpful and extremely friendly. The room was very comfortable and very well apportioned. I highly recommend, if you get the chance, that you enjoy a great meal at Villa Danielli Italian Restaurant. The food was fabulous!

Stayed three nights with our kids in two interconnected deluxe rooms on the 31st floor. The hotel impressed from the outset with a beautiful lobby and efficient service at checkin. The beds were divinely comfortable and the rooms were clean, spacious and well laid out. It was very convenient to have rooms that interconnected so that we could keep an... More

The hotel,is located in the heart of KL. So expect heavy traffic throughout the day when you want to get to and from there. However once inside, it is very comfortable inside. The staff are pleasant and helpful. Rooms are comfortable. The Club lounge does have some good treats.