We spent five nights at in the Executive Club Room on the 31st floor. The room was spacious and clean, with clear views of the Petronas Twin Towers (even better at night). In comparison to other Westin hotels we stayed at in the past three years (Melbourne, Paris, Tokyo), I have to say this one looks run down. This particularly... More

It is worthwile spending some extra money to have an executive room. The use of the 3 floor lounge compensate the extra money by far. Apart from an excellent service snacks drinks etc the breakfast is top. Even coming late the breakfast buffet was always well stocked and looked like if I would be the first user. the lounge has... More

We have stayed at Westin KL many times and are never disappointed. Usually on the executive floor and a corner room which is absolutely massive and superbly comfortable. The staff in the executive lounge are friendly and professional and the food of reasonable standard. Breakfast in the main restaurant is an extravaganza and an international menu.It is handy to Jalon... More

Location – Perfect for shopping as the Pavilion Mall is directly across the road & within the Golden Triangle the main shopping district of Kuala Lumper. Check-in – We arrived early & our one bedroom executive apartment was ready. The staff were very friendly & efficient. Room – Our apartment was extremely spacious & modern with a kitchen, private balcony,... More

Checked in at the hotel on the 30th April and was treated like royalty the staff were very high class and were very friendly especially the manger- guest experience which greeted my wife with flowers and had chocolate dipped strawberries in our room, the room was very modern and clean with a beautiful view of the twin towers and also... More

My wife and I had a wonderful time staying at your Westin in Kuala Lumpur this past week. I just wanted to let you know how much we enjoyed your hotel and your hospitality. Please keep up the good work. We are regulars at the Westin properties around the world and really appreciated your extra efforts on our behalf. Don't... More

Checked in at the hotel on 15 April 2012 for one night. Check-in experience was nice with friendly staffs. However, the room card-key was frequently spoiled. I had to go down and up the elevator to get it revalidated at least 3 times! Room was nice with view to the Pavillion (this shopping centre is connected to the aircond walkway... More

Stayed here for 3 days for a work conference. Rooms are spacious with good amenities, and the toiletries are very good. The fitout is very nice and not dated at all. In-room internet connection is very good, and fast - which can be unusual in SE Asia so was pleasantly surprised. Food here is quite good - we ate at... More

Stayed 4 nights at our favourite KL hotel in a Club Exec room. As is usual the staff were impeccable in all areas from check in to breakfast staff to concierge. Room was comfortable with a view to Twin Towers. Club Lounge has improved since I was there 12 months ago with the selection of food much broader and excellent... More