Im a regular at this hotel, stay here everytime i visit KL. Usually i have my breakfast at the executive lounge but for the last trip i decided to try the buffet breakfast. The service was terrible. As usual i gave my room number to the hostess, she quickly gave me the bill and insist that she get my name,... More

this is one of those hotels where everything works, but nothing sets it apart from the numerous hotels in the city. it's nice, friendly and has a nice standard. breakfast is nice. it's a huge hotel though, so expect to wait for the elevators and bus load of people. the pool has lots of kids, so try not to choose... More

On my first trip to KL I was fortunate enough to stay at the Ritz Carlton and it was fabulous - personal butler, very posh, the whole nine yards. On my second trip the Ritz was booked so I opted to stay at the Renaissance. I was pleasantly suprised by how much I LOVED this place. First off, I got... More

East Wing - Renaissance Kuala Lumpur Hotel I appreciate hotel they services provided at the highest standard which gives me sense of privacy and being treated in an individual way. I assess my staying and services provided by your hotel Renaissance Kuala Lumpur very highly. Decoration, comfortable beds, fabulous bathroom, services, breakfast, closeness of Petronas Twin Towers and amazing view... More

Pity given the great location the rooms and entire hotel is tired and has seen better days decades ago. Service takes me back to the days of the trade unions where no one cares. Saving grace was the Japanese restaurant

We went to this hotel in April for our 40th wedding anniversary. We have been here before and have always enjoyed our stay. When we arrived we were told that they had given us a free upgrade to a suite. The suite was lovely and the thought very kind but we had to ask for a different room as there... More

I often stay at the Renaissance on business, and the best thing about the hotel is the excellent service. Even though the building and most of the rooms are looking a bit tired, the service is constantly good. My only reservation about service would be the time it can take to check in and check out. Apart from this, however,... More

I would rate this hotel as excellent! The location is great Service is great Rooms are great View of the Petronas tower is great Restaurants: There is just ONE problem... They need some training in the kitchen... Cooking veg/nonveg meals in the same pan. I went for breakfast and I had a piece of meat in my food. Being a... More

the location of the hotel is excellent just opposite the petronas towers amazing pool at 7th floor as i remember with a cozy bar when i smoke a waterpipe very good near the hotel is a tram station breakfast buffet was amazing the staff of the hotel was very friendly and helpful:i want to book some trips near kl