The check-in turnaround time was sluggish although we have already booked it 3 weeks before arrival. We only managed to get our room after almost half an hour. The room's air-conditioner & bathroom's lighting were malfunctioning. We went down to request for new room but got stuck in the lift for 15 minutes & it really scared my wife. We... More

I was shocked when I first saw the room that was provided : it was extremely dirty, gross, mouldy - it looks like a crime scene that has never been visited for many years. I asked for a change and was moved to another slightly cleaner room, which still smells mouldy. Until we saw the yellow water running from the... More

Don't ever stay. The rest were right. Staff incompetent. Rooms lousy. Carpet dirty and carpet wet in room. Mouldy smell in rooms. Aircon too cold and cannot be adjusted. Urine stained toilet bowl. leftover food stuck in kitchen basin. Staff did not turn up after repeated request. Overall: human being should not stay there. Bad for your pets too. Animals... More

DON'T STAY IN THIS HOTEL !!! I stay in september 2011 for 3 nights.But will be never again !! Reception and personal unfriendly !!! Rooms is dirty !! Even was blood in my bed.I aks to reception to change the bed.They didn't change it !! Every single minute in this hotel was like horror movie. Will be never stay again... More

My mother and I travelled to Kuala Lumpur in November 2011 for a Holiday. We never wish to come here again thanks to the poor and extremely unfriendly service due to this horrible, disgusting Hotel. Too far away from the main city and the staff are extremely rude and incompetent. The beds had bugs crawling through them causing me to... More

I and my wife flied to KL Jul 2011 for business trip, and we went to stay at this Hotel, unbelievable.....we both never wish to come and stayed the Hotel liked this before. The room is very dirty and very cheap furniture, refrigerator can not used, the bed cover had dirty smell and dirty, mattress have some insects parade on... More

My self and one of my friend stayed 4 nights in Dinasty hotel from 10th Sept. to 14th sept. 2011 in 18th floor. very good rooms, lift,AC,refregerator, top floor swiming pool and in room equipments. Good breakfast and hospitality If I have a chance to come to KL again, I will stay at "DINASTY" -K.G.M.Jayashantha (Colombo) More

this hotel is very bad and dirty and far from KLCC and when i want to went to KLCC i spond 10 RM. the refrigerator in my room was unuseable, Unfortunately their services were poor. they couldn't spoke english well too... More

Its a very bad choice for having any business meeting here. I recently stayed there for 2night business meeting. The rooms are terrible. Cockroaches are everywhere. No complimentary mineral water. You will have to go to another floor to get drinking water. Almost all the power plug at room cant be use. More