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Pan Pacific Manila

4.5 of 5
M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines (Malate)
Hotel amenities
Pan Pacific Manila
Ranked #2 of 100 hotels in Manila
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411 reviews from our community

Traveller rating
    209
    146
    39
    13
    3
See reviews for
Families
50
 
Couples
116
 
Solo
57
 
Business
90
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chicago
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

Thank goodness for the Pan Pacific. After initially trying what is now the top-rated hotel in Manila, which was a complete disaster, we moved to the Pan Pacific and found everything we had lacked in the prior location. The rooms were huge, perfectly appointed, quiet and luxurious. The service was phenomenal from the welcome drink to the smooth check-in and... More

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Manila
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 8 May 2013

This was my first time to stay here, although I have already heard good things about the hotel previously. The check in was hassle free, and the staff proved from start to finish to be very friendly and attentive to our requests down to every detail. We got a free room upgrade upon check in, and the suite that was... More

Was this review helpful? Yes 1
See 2 more reviews by BraulloBogart for Manila
Perth, Australia
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 May 2013

I stayed at Pan Pacific Hotel in Malate on 23-25 April. The hotel is about 15 mins from the Manila airport. The security is good, as with most of the hotels in Manila I suppose. I stayed in an executive room, the view was good, overlooking the ocean. The room is clean, spacious and nicely decorated. The service of the... More

Was this review helpful? Yes 1
Zamboanga City, Philippines
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2013

The amenities and facilities are great. Nice view. Friendly staff. Great food. We had our school seminar here on Front Office Management and the speaker is so good. [Hi Sir Jimmy Belleza!] I have to say that their pool is not that big, but still its nice, with the jacuzzi and relaxing sunbed. The bathroom was epic, it has all... More

Was this review helpful? Yes 1
Alice Springs
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 27 April 2013

The Pan Pacific Manila is a beautiful hotel. Perhaps a bit aged in spots, the carpet looks worn and the marble in the bathroom has some damage to it, but it is still a comfortable spot to stay if you are in the Malate area. The area around the Pan Pacific has its benefits and challenges. Although this is a... More

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See 3 more reviews by Bob C for Manila
Myrtle Beach, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 April 2013

This was my first time staying here and I have to say the hotel staff goes out of their way to make you welcome and assist you to all your needs. The room was typical for a 5 star hotel with a nice mini bar and refrigerator; the internet connection was superior! The bathroom was spacious and had a separate... More

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RMasselin, General Manager at Pan Pacific Manila, responded to this review
23 April 2013

Mabuhay and Greetings from your Home in Manila! Thank you for taking the time to provide your feedback and share with our community your experience while staying with us. I am very proud to read that we exceeded yoru expectations and that you truly enjoyed our facilities as well as the friendly and genuine caring of our Butlers. Exciting to... More

Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 April 2013

First time staying here, and loved the executive room I was allocated. Large bathroom, bedroom with desk and excellent wi-fi connection. The staff here are the real winner though, always so helpful and friendly. Special mention of Sayuri, excellent customer service at the gha desk.

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review
23 April 2013

Dear valued guest, Thank you for taking the time to provide your feedback and share with our community. Thank you for experiencing our Brand in Manila We value your comments and I am very proud to read that you truly enjoyed our Executive room facility as well as the friendly and genuine caring of our Butlers. Hope you had a... More

Riga, Latvia
Top Contributor
98 reviews 98 reviews
98 hotel reviews
Reviews in 70 cities Reviews in 70 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 7 April 2013

Having previously stayed in the Diamond, decided this time to stay around the corner: at Pan Pacific. It is an older hotel with good staff, good internet speed and easy access to smallish swimming pool. So, nothing really special and 4 star rating from me would be appropriate. However, what requires improvement is the breakfast! Especially if to compare with... More

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review
9 April 2013

Dear Guest, Mabuhay! Thank you for taking the time to provide your feedback on your hotel experience while staying with us. Thank you for giving us the opportunity to be your Home on this particular visit. Your comments on your breakfast experience are well noted. Fresh fruit juice selection and fruit shakes are actually available at all outlets of the... More

London, United Kingdom
Top Contributor
141 reviews 141 reviews
64 hotel reviews
Reviews in 70 cities Reviews in 70 cities
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed 5 April 2013

My usual hotel was not available and I was here for two nights. Not at all bad and I found the staff helpful and welcoming. The restaurants were good but not great, but overall good. Its good value for money and its always a pleasure to be back in Manila.

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RMasselin, General Manager at Pan Pacific Manila, responded to this review
9 April 2013

Dear Guest Mabuhay and thank you for staying with us this time. Glad to hear that you finally gave us the opportunity to be your Home in Manila for this visit! Thank you for your Great comment and I am glad to hear that we gave you a Great impression with our Friendly Butler Service. We are currently working on... More

Turgutreis, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 April 2013

The hotel is just lovely. Our room was clean and cozy. The location is great, the rooms are fabulous and the staff here is outstanding. Thank you again for the beautiful memories. I look forward to another trip.

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review
7 April 2013

Dear Valued Guest Mabuhay! Well if we have created wonderful memories for you, we are fully dellighted! Thank you for taking the time to provide your feedback and share with our community your experience while staying with us. It is very rewarding for us to read your wonderful comments on our faciliites. I am glad to read that you found... More

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Additional Information about Pan Pacific Manila

Also Known As:
Pan Pacific Manila Hotel
Pan Pacific Manila Hotel Manila
Manila Pan Pacific
Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Malate
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Manila
#2 Business Hotels in Manila
#3 Family Hotels in Manila
#8 Romantic Hotels in Manila
Price range (per night): S$157 - 270
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Pan Pacific Manila Hotel is the first and finest luxury hotel in the Philippines that delivers the promise of royal treatment by providing all guests with impeccable 'Butler Service' - a unique concept of consolidated services associated with the utmost personalised care. Located at the heart of the historical and cultural district of Malate in Manila, Pan Pacific Manila Hotel is just a short drive from the city's convention, exhibition and business centres. It is just 8 kilometers away from the Ninoy Aquino International Airport.A business hotel, designed to offer a comfortable abode to business travellers with its excellent facilities and service, it has 236 all-executive rooms and 7 spacious function rooms that cater to the accurate needs of the most demanding clientele.Pan Pacific Manila was recently recognised as the Philippines' Leading Business Hotel at the 2008 World Travel Awards. The hotel also ranked 44th in the Conde Nast Traveler Magazine's 2008 Top 100 Readers' Choice Awards for Asia Hotels. ... more   less 
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Pan Pacific Manila
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