all i can say this is a great hotel, the staffs here are friendly, the quality of their service is great. More

I am amazed to deal with the friendly and accomodating staff! I got to the hotel earlier ahead of standard check in time but the receptionist Jeff ( and also Camille) accomodated me right away as soon as the room was made available. The reserved room wasn't available but he made sure i will be comfortably settled for my stay.... More

Think it's my 15th - 17th stay @ Lotus.. Thanks to all my favourite staff... Especially Larry & Vic, Zureg, Richard & Jeff, & to all the wonderful smiling lady staff that accommodate my vast amount of requests, you are a wonderful asset. I know my favoured room is not always available, & some rooms are noisy -street sounds etc.... More

This was our first time visiting the Philippines. The staff was very friendly and proffessional. The food was great and our accomodations were very comfortable. We rented several rooms on 4 different occasions in March and April. We will choose the Lotus Garden Hotel on our next trip. Thank you to all the staff at the Lotus Garden for such... More

Stayed at this hotel 3 different times in Feb and March of 2012 and I must say it was a very nice experience!!! From the front office staff, especially Camille right up to the Sales manager Jane were truly delightful and very accommodating!!! Ms Jane even took time to sit with me at lunch time to discuss how the hotel... More

Good staff but average hotel. Good breakfast, good location. Just 200 meter from Bay but the bay side was closed by tin boundary ,as some structure was destroyed by Tyfun . Hotel has Gym and pool . More

We are first time travellers to the Philippines, and planned to stay here on our first night in Manila. The hotel is in Ermita. We arrived at the Ninoy Aquino International Airport at 5:30am on Sunday morning, so our taxi ride to the Hotel only took us 15 minutes and cost P140. I picked the hotel purely based on its... More

This is the sister hotel to the City Garden Suites and is across the road. Having stayed at the City Garden many times, I though that I would save a few dollars by staying at the Lotus Garden - expecting that the place would be the same as City Garden Suites. How wrong I was. There is no comparision. Originally... More

Im supposed to get a refund for a night's stay that I cancelled.They promised me they will refund my money back to my credit card but its been a month since my trip.This refund was from a trip a year ago.I emailed the reservations dept but no reply.Im so infuriated, I want to warn people who will book and cancel... More