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Phoenix Inn Suites Albany

2.5 of 5
3410 Spicer Drive SE, I-5 Exit 233, Albany, OR 97322
Hotel amenities
Phoenix Inn Suites Albany
Ranked #5 of 10 hotels in Albany
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48 reviews from our community

    Trip type
Traveller rating
    12
    24
    10
    2
    0
Date Rating
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 May 2013

The exterior of the building was somewhat outdated and I was confused about which door to go in. It didn't have the really obvious main lobby entrance. The interior decor was also dated but the place was clean. The room I got was more than big enough and did have a fridge and coffee maker. It was very quiet. The... More

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Albany
1 review
5 of 5 stars Reviewed 3 April 2013

The Hotel was very clean the bed was great and the location was just off Interstate 5 and very convenient. The hotel staff was very friendly and interested in making our stay comfortable. I recommend this hotel.

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DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review
1 May 2013

Thank you for staying with us and leaving feedback. Our guest’s opinions matter to us and we are always looking for ways to improve. We appreciate your business and look forward to seeing you the next time you are in town. More

Washington State
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 26 March 2013

I was a bit apprehensive by the outside appearance as the hotel's exterior is a bit outdated. However, my concerns were laid to rest by the interior and quality of customer service. This hotel is clean, quiet, and worth another visit. One of the cleanest rooms I've stayed in and very comfortable. Breakfast is open until 10 a.m., which is... More

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DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review
28 March 2013

Thank you for choosing the Phoenix Inn and taking the time leave feedback. I’m glad that you found us to be clean, comfortable, and quite. As you mentioned, we try to make our amenities as convenient as possible for our guests to enjoy. We look forward to seeing you the next time you are in the area. More

Dallas, Texas
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 February 2013

Don't let the 80's decor fool you. The beds and pillows are VERY comfortable. The room was public areas very also very clean. The hotel was full, but it was still extremely quiet. What I appreciated most about the room was that the air/heat unit and the refrigerator was also quiet. I enjoyed peaceful sleep even close to the freeway.

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DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review
28 February 2013

I’m glad that you found us to be clean and quite. Our goal is that every guest has a restful stay in a relaxing room. Thank you for choosing the Phoenix Inn and taking the time leave feedback. We look forward to seeing you the next time you are in the area. More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 January 2013

Very comfortable and clean. Although it is near an interstate it is very quiet. The down comforter made the king size bed very cozy! The breakfast area is clean and although standard fare it was good. I would choose to stay here again.

Was this review helpful? Yes 1
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review
31 January 2013

Thank you for choosing the Phoenix Inn and taking the time leave feedback. As you said, we have a quiet hotel even though we are conveniently located close to the freeway. For the more sensitive sleepers, we recommend asking for a non-freeway side room. If there is ever anything that we can do to make your stay more enjoyable, please... More

Lebanon Oregon
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 31 December 2012

My wife and I have stayed here a few times and you always know what to expect from this Hotel. Comfortable beds in good sized, well appointed rooms, quiet surroundings and excellent value. We'll be back.

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DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review
31 January 2013

Thank you for choosing the Phoenix Inn. We appreciate getting feedback from our guests. If there is ever anything that we can do to make your stay more enjoyable, please let us know. Our goal is to have every guest leave here with a five star experience. We look forward to taking care of you the next time you are... More

Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 November 2012

Check in was easy and accomodating. I prefer to stay in "non pet friendly" rooms. (It seems that the Hotels these days do not have rooms designated as "Pet Friendly". That is one point agains this Hotel. We used to have designated "non smoking" rooms but now all rooms in Oregon are "non smoking". ) So after I digress, I'm... More

Was this review helpful? Yes 1
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review
20 November 2012

Thanks for staying with us. We are a pet friendly hotel and we try to keep all pets on the first and second floors. Unfortunately, sometimes guests sneak pets into their rooms. Therefore we cannot guarantee that your room has never had a pet in it since the hotel opened. When it comes to our breakfast, we try to have... More

Eugene, Oregon
Top Contributor
81 reviews 81 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 November 2012

I stayed one night at the Phoenix Inn, Albany Or. The rooms were very clean and spacious. Only dated item was the old style tv and not new flat screen. The wifi worked great the evening we stayed but was down the following morning. The hotel staff was doing every thing in their power to get it fixed but outside... More

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DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review
7 November 2012

Thank you for staying at the Phoenix Inn. I apologize for the problems you had with our Wi-Fi. We were able to get our offsite tech support to correct the issue on the 6th. If you ever need it, we do have a hard wired computer in our business center for your convenience. We look forward to see you again... More

Farmington, Utah
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 23 October 2012

Stayed 3 nights in a king suite, based on TripAdvisor reviews. A bit dated room (15 year old decor), but clean, and spacious (big). And a very good value! I have never stayed in Albany before, so not sure if there are better choices, or how this one stacks up. But I am very satisfied for the price. I would... More

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DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review
29 October 2012

I’m glad to hear you had a great stay with us. We really appreciate guest feedback. As you mentioned, we are conveniently located right off of I-5. If you are a sensitive sleeper, be sure to ask for a non-freeway side room. Thank you for choosing the Phoenix Inn and we look forward to seeing you on your next visit... More

Portland, Oregon
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 September 2012

I stayed here as part of a large group attending a conference at the Linn County Expo Center. The hotel was clean with updated furnishings and decoration. My room was large and it was very quiet. Though this hotel sits just off the highway, I didn't hear any of the noise (while in my room) that you might expect from... More

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DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review
24 September 2012

Thank you for your feedback. I’m glad you had a great stay as our guest. If there is anything that we can do to add more value to your next stay, please let us know. Thank you for choosing the Phoenix Inn! More

 
 
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Additional Information about Phoenix Inn Suites Albany

Also Known As:
Phoenix Hotel Albany
Address: 3410 Spicer Drive SE, I-5 Exit 233, Albany, OR 97322
Region: United States > Oregon > Albany
Amenities:
Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant
Hotel Style:
Ranked #5 of 10 hotels in Albany
Price range (per night): S$100 - 157
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Phoenix Inn Suites Albany
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