I am platinum member with Marriott, and I too heard that the staff could not correct computer error on room requested. Either they need to hire staff with ability to over-ride computer or train them on how to fix problems without computer to blame. We did not get the room requested via our on-line reservation (stay was during Masters Golf),... More

I stayed @ the Fairfield Inn & Suites from mid November 2011 until the middle of Feburary 2012. I have been relocated 5 time in the last 6 years. This is the best stay I have ever had. The staff is wonderful, they make you feel @ home. The rooms are kept neat & clean. The food is great. Close... More

Very pleased with my visit; staff was excellent, clean facilities with good breakfast. Good location: The local Applebees was convenient for dinner and snacks; the walk to some local stores was about 4 blocks away. I will be back. More

I stayed at the Fairfield Inns and Suites in mid-feb. It was very nice - clean, staff was friendly, conveniently located near Whiskey Road. There is an Applebees in easy walking distance since the hotel only offers breakfast. After I checked in, the front desk called to ask if the room was OK - a nice touch. The only criticism... More

My husband and I stayed here for 2 nights for our daughter college graduation. This hotel is modern, well taken care of,and clean. We found ALL the staff to be helpful and friendly. We would recommend this hotel to all, and would stay here again. More

I spent a couple of nights in this hotel on business travel and found it to be adequate. The staff was generally friendly but utterly helpless when a couple of my fellow travelers encountered billing problems; similarly when I approached them with a billing issue at checkout there was a bit too much helplessness that started to feel more like... More

Hotel staff provided superior service, decor was very up to date, everything was extremely clean & breakfast was ready early. Couldn't ask for more! More

This is a no frills basic hotel. It is decent enough compared to other hotels in Aiken, but I was disappointed. I expected more from a Marriott chain. Positive: the staff were wonderful and accomodating. Negative: the bathroom wasn't clean and the light fixture was broken. I have stayed in Fairfields in other cities and, although they are basic, they... More

Friendly staff. Clean room. Warm cookies. Everything you need for a stay in Aiken. More