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Hilton Knoxville Airport, Alcoa Reviews

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Hilton Knoxville Airport

3.5 of 5
2001 Alcoa Highway, Alcoa, TN 37701-3163
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Hilton Knoxville Airport
76 traveller photos
Ranked #7 of 14 hotels in Alcoa
4.0 of 5 stars 146 Reviews
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146 reviews from our community

    Trip type
Traveller rating
    42
    51
    42
    8
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Date Rating
A TripAdvisor Member
“airport hotel knoxville”
5 of 5 stars Reviewed 19 May 2013 NEW

This is an extremely convenient and well run hotel. You can walk from the airport to the hotel, the restuarant has decent local food and the staff are very welcoming. I had a discount as a state employee which also made it a good deal.

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Review collected in partnership with Hilton Hotels & Resorts

Harlan, United States
1 review
“Excellent”
5 of 5 stars Reviewed 14 May 2013

Experience was very good. I would stay again. It is very convenient if you are flying out in the early morning hours. Rooms were clean and beds very comfortable. Bathroom was large and fully equipped.

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Review collected in partnership with Hilton Hotels & Resorts

New York City, New York
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
“In need of a renovation”
3 of 5 stars Reviewed 8 May 2013

The rooms here are a bit dated, but still fairly clean. The hotel itself could use a major renovation to bring it up to date. Walking to the gym the hallway smelled of smoke. I imagine this is from years of smoking rooms. Beware of this if sensitive to smoke. Restaurant was good with excellent service and decent selection of... More

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bcable21, General Manager at Hilton Knoxville Airport, responded to this review
13 May 2013

Thank you for staying with us. I was pleased to read from your review that you enjoyed our restaurant and that you found our service to be excellent. Our main priority is for all our guests to have a welcoming stay. I do understand that you found our hotel to be somewhat dated and in need of renovations. I do... More

Knoxville, United States
1 review
“Slow elevators”
3 of 5 stars Reviewed 30 April 2013

The hotel was clean and spacious rooms. Good location near Times Sq. Plan plenty of time for breakfast as the room is small and arrangement of food line, toaster, etc. hard to get around with all the people. Plan plenty of time for the elevators. Took an avg. of 20 min from the 16th floor each time used.

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Review collected in partnership with Hilton Hotels & Resorts

bcable21, General Manager at Hilton Knoxville Airport, responded to this review
3 May 2013

I am sorry, but this review is not about our hotel, as we are not located near Times Square and only have 6 floors with very speedy elevator service. Thank you for your business with the Hilton family of hotels, and I hope you will choose us if your travels bring you to Knoxville, TN. More

Sacramento, United States
1 review
“Hilton Knoxville Airport”
1 of 5 stars Reviewed 29 April 2013

Horrible hotel. Room was filthy. Dust in ever corner and crevice. Furniture stained. Old and ripped up sheets and bedding. Staff made no offers to correct the problem. Best thing they did for me was to check me out. Didn't even stay one night.

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Review collected in partnership with Hilton Hotels & Resorts

bcable21, General Manager at Hilton Knoxville Airport, responded to this review
3 May 2013

First of all, thank you for your candid feedback of your stay with us. I appreciate you selecting our hotel. I understand that you were disappointed with some issues at our hotel specifically regarding the cleanliness of our hotel. I am so sorry that your room was not properly cleaned and that your bed sheets were ripped. I sincerely apologize... More

Suffield, Connecticut
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
11 helpful votes 11 helpful votes
“Decent hotel.”
3 of 5 stars Reviewed 26 April 2013

I stayed here for business. It was great being able to walk over to the hotel from the airport. This is a decent Hilton. The carpet in my room was a little dated but not an issue for me. Ate both dinner and breakfast in the restaurant on site. Both were good. There is also a fitness center which isn't... More

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bcable21, General Manager at Hilton Knoxville Airport, responded to this review
3 May 2013

On behalf of the management and staff we’d like to thank you for your recent stay with us. We very much appreciate your business and thank you for selecting our hotel. I would like to apologize for the condition of the carpet in your room. Our guests’ satisfaction is our main priority and I assure you that we will definitely... More

Athens, TN
1 review
“Great for early flights from TYS”
4 of 5 stars Reviewed 21 April 2013

We stayed here the evening before our trip to Hawaii. We had a very early flight. Just out of our room out the door and down a walkway then straight into the airport. You can leave your car in the hotel parking lot for free the entire length of your trip. Plenty of good restaurants within driving distance. Will defintely... More

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Review collected in partnership with Hilton Hotels & Resorts

bcable21, General Manager at Hilton Knoxville Airport, responded to this review
26 April 2013

Thank you for taking the time to write a review on your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your stay with us, including the covered walkway to the Knoxville McGhee Tyson airport terminal and our park and fly promotion. Thanks for your business and I hope you choose us again the next time you... More

Charlotte, North Carolina, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Rooms need upgrading”
3 of 5 stars Reviewed 20 April 2013

Out dated Hilton. The Staff was very nice and on top of it. The rooms need some major updating. I stayed on the Exective level and enjoyed the evening snacks and breakfast. Easy to get to. I only stay there b/c I attend company meetings. The meeting rooms where nice and the food that was served was average.

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bcable21, General Manager at Hilton Knoxville Airport, responded to this review
22 April 2013

Thank you so much for your recent review. We always appreciate hearing from our guests. I do understand that there were some issues that you were disappointed while staying with us. I truly apologize if you found our hotel to be somewhat dated. I thank you for bringing the issues you mentioned in your review to my attention. Your feedback... More

TENNESSEE
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“HILTON - ALCOA TENNESSEE”
5 of 5 stars Reviewed 17 April 2013 via mobile

fantastic hotel with a great staff. the convenience of being able to walk to the airport is a super plus as well as being able to leave our vehicle in the hotel parking lot without having to pay any extra fee like at the airport.

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bcable21, General Manager at Hilton Knoxville Airport, responded to this review
18 April 2013

Thank you for your nice comments concerning your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your stay and the convenience of the connecting walkway to the Knoxville McGhee Tyson airport terminal! Thanks for your business and I hope you choose us again the next time your travels bring you to Knoxville. More

Colorado Springs, Colorado
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great Stay, Good People, Good Salad Bar”
4 of 5 stars Reviewed 16 April 2013

I'm enjoying my stay at the Hilton Knoxville Airport. The rooms are, well, roomy. They're also nicely furnished and comfortable. The receptionist and the others in the restaurant and bar are helpful and friendly. The rooms, at least the one I got, was nicely quiet. The only thing I'd critique is the restaurant. I keep going back (three times), and... More

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bcable21, General Manager at Hilton Knoxville Airport, responded to this review
18 April 2013

Thank you for taking the time to write a review on the Hilton Knoxville Airport. I am glad you enjoyed your stay with us. I do want to apologize for the quality of the food in our restaurant...I assure you that we prepare all of our food as it is ordered, but I will investigate your issues and discuss with... More

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Additional Information about Hilton Knoxville Airport

Also Known As:
Hilton Knoxville Airport Hotel Alcoa
Hilton Knoxville Airport Hotel
Hilton Hotel Knoxville Airport
Hilton Hotel Alcoa
Hilton Alcoa
Alcoa Hilton
Address: 2001 Alcoa Highway, Alcoa, TN 37701-3163
Phone Number:
Region: United States > Tennessee > Alcoa
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 hotels in Alcoa
Price range (per night): S$139 - 244
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hilton Knoxville Airport
2001 Alcoa Highway
Alcoa, TN 37701-3163
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