This hotel is as good as one can get! I have found perfection in all places, Alcoa! We arrived the night that severe, tornadic storms were coming and the clerk was so calm and collected. She made us all feel at ease even though shutters were literally getting ripped off th ebuilding and thrown into the trees. It was really... More

We first stayed at this hotel about 15 months ago, when we had a early morning flight out and we live about 75 minutes from the airport. At that time the hotel had begun some refurbishment, replacing the vanities and carpeting in the rooms. We thought by the time we arrived this month the hotel refurbishment would be complete but... More

This hotel is a little older and in need of some slight maintenance (floor tile in elevator is cracked) but overall, very convenient and great for park and ride fro McGhee Tyson airport in Knoxville. Rates are good, location is good, seems to get a lot of repeat business. Not the location if you are staying in town and want... More

I stayed there in october, 2011. Good things are that they have a shuttle service to and from airport which is right across the street. They have really good price. Breakfast was not bad. Bad things, it is really out of town and far from center. If you don't have a car, you can't go anywhere. Only by cab. There... More

This was a nice hotel, but I would recommend that they purchase new TV's for the rooms. When I arrived there wasn't anyone at the front desk so I had to wait 15 minutes before anyone came, however, when the clerk did come he was polite and apologized for the delay. I also had to wait the next day for... More

My party had reserved 2 rooms for October 28--one regular 2 queen beds, and 1 providing handicap amenities. Neither room had a coffee carafe and when I called the desk 2 times to receive one, there was no answer after 15 or so rings. The remote to the TV's did not work properly in either room. The handicap room had... More

ust spent 4 nights in this awesome little hotel. From the first phone call to make the reservations until our check out we were pleased. The staff was very friendly and helpful. We used the shuttle service and it was fast and efficent. The staff members that went above and beyond were, Luana, John, Bill and Dustin. The owner also... More

We stayed here for three nights while attending a music festival. The TV's are the old analog models and ours buzzed loudly enough to be distracting. We notified the front desk but nothing was done to correct the problem. The in-room refrigerator was nice to have but, again, ours was very noisy. Our room was clean and comfortable but these... More

This is an older Country Inn and Suites and needs updating. Check in was nothing special. The desk clerk gave the impression he would rather be doing something else. He was basically just a warm body. The room was ok, but smaller than other Country Inn and Suites I have stayed. The television was the older tube type not the... More