We stayed here on a Choice Privilege free night, so can't comment on the value, but our room was just as we had reserved - one king-size bed, hot (and fairly good) breakfast, fast WiFi. It's located just a very short distance from the interstate, and we could hear the road noise quite clearly. Since the room temperature isn't thermostat-controlled,... More

We had a reservations for our youth group coming home from a summer camp at this hotel. When our kids arrived, the front desk clerk informed them they had no more rooms. It was 10:00 PM, they had been driving for 8 hours, who wants to go looking for a hotel when you had a reservation. The staff did not... More

When we called for reservation for Quality Inn, Abilene, Tx. we did not know that our reservation was being taken by Ian's Travel Service who charged us $103 when we gave them credit card information. We were unaware that we were being charged for the room. When we checked into the motel, the reservation desk charged us again but this... More

This hotel was nothing fancy - but it was clean and quiet. I was looking for a place that offered both smoking and an exercise room (two things you don't often find people looking for at once =) and Quality Inn was the only hotel in Abilene that had rooms available at a reasonable price with those two features. They... More

If you want to deal with a horribly managed hotel and risk being treated like crap, then stay here. The young lady , Heather, at the desk was nice and acted professionally, but I had to deal with the owner, Mr. Bhakta, and he was rude to me. He did not act in what I thought to be a professional... More

This is a standard two level Comfort Inn motel with outside room entrances. I like Comfort Inns and this one looks nice and new on the outside. Inside - the room smelled and the air conditioner made it worse, the bed was uncomfortable with flat pillows, the basin and tub were stained and there was glue on the floor where... More

We have stayed at several Comfort Inns the past few years and have never had an experience such as this. Only July 2, we were returning home from Paulden, Az accompanied by our friend and his dog. We chose this Comfort Inn as it was listed in a "Pet friendly" guidebook of hotels. I could not believe the condition of... More

The room was filthy, the staff was rude, the "diamond" rating system was horribly deceptive, and the description of the amenities is something out of a bad movie! There were flies all over the inside of my room, live as well as dead ones, smeared down the walls, a cigarette butt in the toilet, bottle caps and ashes in the... More

We stayed one night as we were just passing thru town. It was horrible. There was a really bad smell in the room that kept waking me up all night. We stay in Choice Hotels a lot and have had really good luck but not this time. They had a nice breakfast with a nice lady serving, but after the... More