I haven't personally stayed there, however I did call to inquire about the rooms and the fees that are associated. The lady seemed rude, jaded and annoyed. I asked about possible pet fees since I have a small toy dog, she cut me off repeating that pets aren't allowed. This would be fine as I know many hotels have that... More

From the time I checked in the staff was rude. I am a responsible 18 yr old that was staying at the hotel because I worked in the area, and every night they "stalked" me; they thought I was a troublemaker because I was a young black male. When housekeeping goes room to room she is by herself but when... More

We had to check-in this hotel as the other one that we chose had sold out!! And this was the nearest and had availability (now we know why). We are having to stay here for the past 2 weeks and have never had a worse experience. They say they have breakfast - it's stale donuts and coffee which once you... More

We aren't in Addison to stay in a hotel all day, so we needed a safe and clean place to stay while in the area. This hotel is perfect for our purposes. I wouldn't hang out in the outdated common areas but the room is just fine. Pros: -Price. Only $30/night through Hotels.com -Fridge and microwave in room -Free wifi... More

I asked if there is a charge for pets and was told there was not. We were evacuating for Hurricane Ike and had to bring our two dogs. When we got there he told me the price had just been changed and it would be $15 per night per pet!!!! Obviously, they are taking advantage of our situation. Also, the... More

I called and booked 2 rooms at this location for Aug the 9th on the monday before my trip, did more research and found multiple bad reviews for this hotel and called to cancel the very next day....The people who are the booking agents for this hotel are wonderful people and very polite....I received my cancelation comfrimation numbers and made... More