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Travelodge Amarillo West

2.0 of 5
2035 Paramount Blvd., I-40 Exit 68A, Amarillo, TX 79109
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Travelodge Amarillo West
Ranked #47 of 67 hotels in Amarillo
2.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    1
    4
    3
    4
    9
Date Rating
Woodstock, Illinois, United States
Senior Contributor
40 reviews 40 reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 May 2012

Desk personnel were great. Room on the shabby side, but clean and beds were comfortable. Breakfast was adequate to get us on the road - no decaf coffee!!!! Wi-fi and TV worked fine. We went out to eat, came back and watched a little tv and crashed. Quiet enough, but black-out curtains didn't black-out much and it was very well... More

Was this review helpful? Yes
Travelodge Hotel, Guest Relations Manager at Travelodge Amarillo West, responded to this review
20 May 2012

Dear Valued Guest- Thank you for your feedback concerning your stay at Travelodge in Amarillo, Texas. We have done extensive renovation work recently in an effort to keep up with the quality of service we deliver to our guests. I am glad to hear that you liked our service. Please be assured that all your feedback was sent to appropriate... More

Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 29 April 2012
2
people found this review helpful

Stayed here late April 2012. Was tired of driving and just wanted a hotel for a few hours of sleep. Price was good enough, location seemed ok, so we stopped. What a mistake--wish we had just slept in the car! At check-in, the clerk asked if I needed just one bed, to which I replied 'yes', thinking it would be... More

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Travelodge Hotel, Guest Relations Manager at Travelodge Amarillo West, responded to this review
20 May 2012

Dear Valued Guest- Thank you for your feedback concerning your stay at Travelodge in Amarillo, Texas. We always like to get feedback from our guests and appreciate it if brought to the front desk while they are still at the hotel so that they have a chance to provide instant solution. We usually inspect our rooms every day and release... More

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4 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

the room was clean, the location seemed fine (a little sketchy but i think everywhere in amarillo is) the staff was helpful and friendly and the carparking was ample. The free breakfast was nice, lots of options and the free wifi worked well all night. they also seemed to have free access to a gym which we didnt use but... More

Was this review helpful? Yes
Lake Forest, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 February 2012

We got a non-smoking room that smelled like it had previously been a smoking room. It wasn't so strong that it bothered me enough to complain or ask to change rooms, but that was also because we were exhausted. This was a stop as we drove a moving truck from Calif. to Mississippi. Nit-picky things: the only 2 pillows in... More

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Travelodge Hotel, Guest Relations Manager at Travelodge Amarillo West, responded to this review
26 February 2012

Dear Valued Guest- Thank you for your feedback concerning your stay at Travelodge. From the comments it appears that you stayed in a non-smoking double bed. While I am surprised to hear about a somewhat satisfying room, your comments were sent to appropriate teams for consideration. We have done extensive renovation work recently and making sure every room is spotless... More

Bloomington, Minnesota
1 review
1 of 5 stars Reviewed 20 January 2012

We only stayed here while passing by, but couldn't get out of there soon enough. Room smelled like death, sheets so old you could see through them, pillows very thin, and a gap of about an inch and a half between bottom of door and floor, I'm sure that's how all the bugs get in. We placed a rolled up... More

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Travelodge Hotel, Guest Relations Manager at Travelodge Amarillo West, responded to this review
10 February 2012

Dear Guest- We always like to get feedback from our guests and appreciate it if brought to the front desk while they are still at the hotel so that we can attempt to providing a quick and instant solution. I am surprised by your comments as we just finished renovating all of our rooms. If you would have called the... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

There was a cobweb in one corner, some strange discoloration on the walls--but if you're coming here just to crash it doesn't matter. If you keep the room minimally lit it's fine. I've had better at this price, and I've had worse (MUCH worse). Oh--the trash from the previous guest was left. At least the sheets were clean. More

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Travelodge Hotel, Guest Relations Manager at Travelodge Amarillo West, responded to this review
2 December 2011

Dear Valued Guest- Thank you for your stay with us and for your feedback. We appreciate the fact that you liked our service, location of our hotel and value you received. Your feedback on cleanliness is also extremely important to us as we use it to coach our employee teams involved. We definitely hope to deliver even better service to... More

New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

Roaches in the bath room! No internet access in the room, only internet access is in the lobby. Breakfast closed at 9am, not regular 10am. Front desk manager has no smiling face and was nasty! When you check in, read everything posted on the front desk counter. Ask everything clearly before you book this hotel! More

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GuestRelations Manager, Guest Relations Manager at Travelodge Amarillo West, responded to this review
15 November 2011

Dear JulieZhu- Thank you for your feedback. As we just taken over this project, we began renovations, and coaching employee teams in an effort to better serve our guests. Our current published breakfast session closes at 9 a.m. daily. However, we constantly make changes to based upon our customer feedback such as yours. I apologize for any inconvenience you might... More

Toledo, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 October 2011
1
person found this review helpful

Not only were there were dog crapolla stains on the carpet, but there were dead cockroaches in the bathroom. The linens were torn, and there was debris in almost every corner of the room. They must be hiring local illegal immigrants to clean the place up, as it seemed as If I was staying in a 3rd World Country. I... More

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Travelodge Hotel, Guest Relations Manager at Travelodge Amarillo West, responded to this review
22 November 2011

Dear Wes U- Thank you for posting your feedback on tripadvisor. I apologize for any inconveninece you might have experienced while you were with us. I assure you that you will see significant improvements being done, as this hotel changed management just a few months before this year. Hope to see again soon to experience these changes and upgrades. Sincerely, More

Washington DC, District of Columbia
Top Contributor
52 reviews 52 reviews
Reviews in 40 cities Reviews in 40 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

In contrast to some of the other reviews, we found this place mostly exceeded expectations. Pluses: -Free hot breakfast: eggs, sausage, biscuits & gravy, cereal. Granted the eggs & sausage were the microwavable kind, but it was still a pleasant surprise. Not many motels in this price range offer a hot breakfast. -Nice spacious lobby is a change from most... More

Was this review helpful? Yes
Travelodge Hotel, Guest Relations Manager at Travelodge Amarillo West, responded to this review
17 November 2011

Dear PeterPiper1- Thank you very much for taking the time and give us feedback about our property and our services. Please be assured that your comments are very well received and will be used in coaching our employee teams. Perhaps you will notice a difference next time you are with us. Thank you again for your feedback and look forward... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 September 2011
2
people found this review helpful

Booked last minute on discounthotels.com based mostly on the price. Arrived and was checked in quote quickly. Opened room only to find lights on, tv on and bed unmade, room was already occupied. Traveling companion went to from desk to let clerk know. Was reassigned a new room, promptly opened new room door to find yet again that room was... More

Was this review helpful? Yes
Travelodge Hotel, Guest Relations Manager at Travelodge Amarillo West, responded to this review
17 November 2011

Dear Valued Guest Ariellabe... Thank you for taking the time and providing feedback regarding your experiences at our property. Feedback such as yours is seriously taken into account and is helpful in our employee coaching. Please accept my sincere apologies for the inconvenience you have had while you were with us. I assure you that if we were given another... More

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Additional Information about Travelodge Amarillo West

  • Travelodge Amarillo
  • Travel Lodge Amarillo
  • Amarillo Travelodge
  • Amarillo Travel Lodge
Address: 2035 Paramount Blvd., I-40 Exit 68A, Amarillo, TX 79109
Price range (per night):* S$58 - 67

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