Stayed just for one night, on business, but surely wish it could have been more. Happy hour drinks and snacks were awesome (including the free margaritas for Cinco de Mayo!). Breakfast also very well organized, and fresh! Room was super clean, and far larger than I expected. Two full bedrooms plus living room plus kitchen -- three flat-screen TVs --...
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Dear Greg B,
Thank you so much for your kind words...our Cinco de Mayo celebration week sure was fun!
I am so glad that your room was comfortable and our hotel was in a convenient location for you. Thank you again for your comments and we can't wait to welcome you back soon!
Sincerely,
Michael Manners
General Manager
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What a great place to stay. The staff was friendly and very helpful. The hotel was very clean, and the room was very comfortable. The breakfast was hot and very good.
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Dear DP697,
I am so glad to hear that your stay with us was great! Having a friendly staff, comfortable, clean rooms, and a hot breakfast are some of our top priorities and are very important for our guests.
Thank you so much for your feedback and we look forward to seeing you again soon!
Kind regards,
Michael Manners
General...
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We drove 12 hours from St. Louis, MO to Arlington TX on April 26, 2012. We checked in probably a little after 11pm. Check in was easy and quick. The only complaint was they didn't have a crib because they come on a first come first serve basis. We did check back the next day and they had one available...
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Dear Happybeans76,
First, I would like to say thank you so much for your detailed response! It is responses like yours that help us to better our hotel.
I am especially glad to hear that after your long drive your check-in process was easy and quick, that your crib was set up for you the next day, and that your...
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The facilities were nice and staff were friendly, but the hotel did not respond properly to the tornado emergency a few weeks ago. I was working night shift and slept during the day, during which I received NO notice from the hotel staff that a tornado warning was in effect. A tornado touched down two blocks away.
Don't expect a...
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Dear Annamarie,
Thank you for your recent stay and providing us with this valuable feedback. We regret that we fell short in any way during extraordinary circumstances and truly appreciate your comments. We hope that we will have the opportunity to welcome you back soon and provide you with the same friendly service you enjoyed during your last stay.
Warm...
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Stayed at this hotel recently. I do not have any complaints. The staff was friendly. The breakfast was good. The pool area is nice. It is reasonably priced especially when you have a full kitchen and bedroom.
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Dear Aimee W,
Thank you so much for your comments. We truly appreciate your feedback!
Warm regards,
Michael Manners
General Manager
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My family and I stayed here during my husband's company trip. I thought that we got lots of bang for our buck! We paid under $140 and got a one bedroom. The appliances in here were great. Stainless steel, refrigerator, dishwasher (just the fact that there was a dishwasher was impressive), and microwave. There was also a two burner stove...
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Dear Bella T,
Thank you so much for your comments! We truly appreciate your feedback.
Warm regards,
Residence Inn Arlington
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I stayed here for several weeks and it is a nice place. The breakfast food gets a bit repetitive, but it is good and has a decent variety. I didn't go much, but the dinners I had were better off to be skipped.
The rooms are spacious and have all the stuff you need to stay for a bit. I...
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Dear WanderingMan_84,
Thank you so much for your comments! We truly appreciate your feedback.
I apologize that you had issues with the televisions and cleaning wipes in our gym. We have addressed this issue and our TV's are now working and cleaning wipes are replaced.
Again, thank you for your feedback!
Sincerely,
Residence Inn Arlington Management
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Everything is basically clean and well kept but a bit old. Breakfast is very good and free. Pool is open all year but always has stuff floating in it so I don't take a dip even though I like swimming.
Beds are comfortable enough, furnishings are very basic and bathrooms functioning. Nothing great but in a good location. Near ball...
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Dear DrLogical,
Thank you so much for your feedback!
We apologize that you had an unpleasant experience with our pool. However, we sincerely appreciate your comments and we hope to make your stay with us more enjoyable next time.
With warm regards,
Residence Inn Management
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Fairly good Residence Inn. My second stay here. Several large buildings with center courtyard/pool area. Buildings have elevators. Check-in quick. Why they ask for your driver's license when they have full credentials on file I have no clue. Breakfast good but staff a little slow keep up with demand. Very convenient near highway and multiple restaurants nearby.
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Arrived very early on a Fri AM (12:30am) and was immediately greeted by a clerk to check us in. The check in was prompt and we were off to our room.
Our room was spacious, with a mini-kitchen and a separate sitting area. King size bed with a bit small of a bathroom. Single tub/shower unit. Upon arrival room temp...
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