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Residence Inn Austin South

3.0 of 5
4537 South IH-35, Austin, TX 78744
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Residence Inn Austin South
Ranked #99 of 186 hotels in Austin
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    11
    10
    3
    3
    2
Date Rating
Santa Monica, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

We have had a good experience at a different Residence Inn but I can't say that we recommend this one. It is a nice layout when you have kids because you can put them to bed in the bedroom and then stay up together and sleep on the sofa bed in the living area. It's also nice to have the... More

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Gold Coast, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 19 March 2012

More than a hotel room. A self contained unit with the high Marriott standard of bedding. Great self breakfast and short walk from Marriott Bar and Restaurant. More

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RISouth, Manager at Residence Inn Austin South, responded to this review
26 March 2012

David, First off, thank you for your review, we value feedback from our guests. I am so glad that you enjoyed your stay here in Austin! We hope to see you again next time you are in the Austin area! Warm Regards, Heather Isaac Sales Manager More

DENVER, CO
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 19 October 2011
3
people found this review helpful

As a Marriott Gold member I would have expected better. If you're a traveler going through Austin - beware. This hotel has issues and was not upfront upon check-in about the hot water issue. The front desk clerk knew a boiler was down and we wouldn't have HOT water in the morning for a shower. It was luke warm at... More

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RISouth, Manager at Residence Inn Austin South, responded to this review
26 March 2012

DRICE99, Thank you for taking the time to leave a comment about the hotel. I want to apologize for the inconvenience you experienced during your stay. We have been working hard to ensure that our guests enjoy their stay with us. We have recently been completely renovated with beautiful new rooms and public areas (see the new pictures), as well... More

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Orange County, CA
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 19 October 2011
2
people found this review helpful

I stay at Marriott Properties all over the country. I've stayed at every type of property as well and never had as bad an experience as I did at this property. The property is old and in serious need of a remodel. As I entered the room, it had a pungent smell. I was only there one night so I... More

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RISouth, Manager at Residence Inn Austin South, responded to this review
26 March 2012

ExitRowAisle, Thank you for taking the time to review our hotel. I am so sorry for the experience you had at the Residence Inn, but please know that we have been working very hard to improve the quality of our rooms and our guest's overall stay. As of February, we have been completely renovated (please see the pictures), and we... More

Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 September 2011

Ask for a room away from the highway side. It is so loud all night. Also the auto temp regulator turns on the fan periodically, and it is so loud also, then it stops. Then it starts. Stops. Starts. But the folks w ho work here are awesome. If I could stay downtown, I would do that! More

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See 3 more reviews by Bobb1234 for Austin
georgia
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 August 2011

I am a Marriott platinum member and stayed here with my team (normally stay at Full Service Marriott nearby) but although rooms need updating(same furniture as was here 5 yrs ago) rooms are clean and comfortable. A/C was great in the two weeks I was in Austin temps were 105-109 and I was able to keep room comfortable. They did... More

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1 review
5 of 5 stars Reviewed 2 July 2011

Staff=top knotch friendly, #1 in customer service! Always above and beyond (I travel often & usually stay at Holiday Inn) Amentities=pool was a bit small, but was always clean and stocked w clean towels. Breakfast & Social hour= welcoming and perfect way to begin and end our day. Mark was awesome and tentative to our children's request. Location= easy access... More

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Owings Mills, Maryland
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 25 February 2011
2
people found this review helpful

As a Marriott Platinum I have gotten accustomed to quality properties however this isn't one of them. Carpet, furniture and towels are tired and old. Gives an appearance of unclean...even if it is. Cheap on amenities like toilet paper, tissue paper and towels.The check in guys was very nice but they need to renovate here badly. I do think I... More

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Ryan Plain, General Manager at Residence Inn Austin South, responded to this review
31 May 2011

Thank you for taking the time to leave a comment on our hotel. I am sorry that the condition of our facilities did not live up to your expectation. We are scheduled for a full renovation starting in December 2011, and would love it if you would come and visit us again after completion. Sincerely, Ryan Plain General Manager More

Jupiter, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 January 2011

I am an admitted Marriott loyalist but am willing to take them to task when necessary. My one day stay recently was very pleasant primarily because of the staff. They are professional and willing to help beyond what is needed. Definitely will stay here again. Now, a few quibbles: The televisions need to be updated and the hotel does show... More

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Stillwater, Minnesota
1 review
5 of 5 stars Reviewed 12 October 2010

We spent a long weekend in Austin for a wedding and had some extra time to check out the city. The hotel location is great! It is very close to all the restaurants and nightclubs plus it's just a few blocks from the river with walking areas. We could easily walk to these locations. The rooms are nicely decorated/totally up... More

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Additional Information about Residence Inn Austin South

  • Residence Inn Austin
  • Austin Residence Inn
Address: 4537 South IH-35, Austin, TX 78744
Price range (per night):* S$177 - 295

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Residence Inn Austin South
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