Thanks erin banks our trip to austin was amazing especially the great service frome the stafff ant the fairfield. Also thanks for the info and the rool out bed tht i had forgot to ask for lol.. Thanks again for the great service and a great stay.
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Ive been staying at hotels a while now and i have to tell you the service i recieved from this particular hotel was tops! From the time i booked my hotel to the greeting i recieved when i arrived was a cutomer service experience i will share with my family and friends visiting the austin area. Erin was eceptionally helpful...
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Cody-
Thank you for providing us with some comments about your recent stay. I will be sure to share you comments with my team and especailly Erin. We always try to make our guests feel at home while they are away and I am glad Erin was able to accomplish this. Thank you again for the comments and we hope...
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I stayed here during SXSW. Although it is relatively far from the downtown action, and is a modest chain hotel, my stay was very pleasant due to the very helpful and friendly staff. The room faced the parking lot and had no frills, but it was very clean. There was free water and fruit available 24/7 which was very, very...
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Laura-
Thank you so much for taking the time to provide us with some feedback about your stay back in March. We take great pride in providing great service at all hours of the night and I am glad you were able to get some of the "Texas Hospitality" even at 3am! Thanks again for the feedback and we hope...
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I started staying at Marriott's more moderate properties (Fairfield Inn, SpringHill Suites, TownPlace Suites, Residence Inn, Courtyard, etc.) a few months ago and they (and THIS PROPERTY) are WAY NICER than comparably priced properties from other hotel chains. Essentially you get the Marriott Customer Service Experience at a more modestly equipped and priced hotel. The front desk staff here was...
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Rick-
Thank you so much for taking the time to share you kind words about the staff here at the Fairfield Inn & Suites Austin South. We take pride in having a staff that genuinely cares about our guests and loves helping provide a memorable experiences when traveling to Austin. I have shared your comments with our staff and we...
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They offer room sevice, shuttle to downtown and reserved parking for Marriott platinmu, gold and silver members. Have not seen in any other Fairfield
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Thank you for taking a moment out of your busy day to comment on your recent stay with us. We are a little bit different from most Fairfield's in regards to us offering room service for lunch and dinner, our complimentary evening shuttle to and from downtown, and our reserved parking spaces for our most valuable Marriott Rewards members. I...
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We stayed here three nights over a holiday weekend. It is a nice, basic hotel with friendly staff, clean and spacious rooms, and a good breakfast included. The highlight of our stay was the Texas-shaped waffle maker at breakfast!
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Thank you for providing us with comments about your recent stay at the Fairfield Inn & Suites Austin South. I am glad that you enjoyed your stay and were able to enjoy your time in Austin during your holiday visit. Our goal is to provide our guests with a clean room and a friendly staff at an affordable rate so...
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First let me say that I have stayed at this hotel 3 or 4 times over the past year or so and that everytime the hotel seems to get a bit better. The hotel is in a very good location and is very easy to find when coming from the Austin airport. The interior of the hotel is clean but...
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Reviewed 26 October 2011
JP-
First off, I want to thank you for staying with us multiple times over the past year and I am glad to hear that you have enjoyed your time with us. We are always striving to improve the service we provide as well as keeping our facilities in good condition and I am glad you have witnessed this firsthand....
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This is a good hotel located conveniently in South Austin on I-35. It is quite close to the airport as well. The whole hotel complex has multiple Marriott properties (Courtyard Marriott, etc). The rooms were clean, comfortable and well equipped. Internet access is free. Free breakfast is served in the lobby and is quite basic (toast, cereal, pastries, fruits, etc)....
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Knowing what I know now, I would have spent $20 to $30 more and get a cleaner and more convenient place. You can see if for 5 minutes before you can get to it. Ran out of toilet tissue, ran out of kleenex. There was 4 in our suite and we had towels for 2. Our reservations stated 4 people....
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First off, I want to thank you for taking the time to comment on your recent stay at the Fairfield Inn & Suites Austin South. Secondly, I want to apologize that we were unable to provide a stay that was up to your expectations and I am extremely concerned about some of the comments you provided. Please know that all...
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We stayed here one night over this past weekend, and had no problems with our stay. The Front Desk employees were nice, quiet hotel, elevator was available right away when needing to get to our room, hotel was easy to find, close to many restaurants & not far at all from downtown Austin, enough parking. They also have an an...
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I want to personally thank you for taking the time to provide us with feedback about your stay at the Fairfield Inn & Suites Austin South. We take great pride in the service that we provide to our guests as well as offering the conveniences you would expect from a Marriott hotel. We are constantly looking to ways to improve...
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